92. Why is the woman calling?
(A) To correct a billing error.
(B) To schedule a repair.
(C) To explain usage charges.
(D) To offer a new plan.

Questions 92 through 94 refer to the following telephone message and graph.Hello Mr. Villa, this is customer service from City Electric. I'm calling to follow up on your enquiry about why your electricity bill was higher than usual last month. I've looked at your usage data. As you can see on the graph included in your bill, our peak hours rate applies between 5:00 PM and 9:00 PM, which is when the price per kWh is doubled. Your data shows that your highest energy consumption happens right at 7:00 PM I suggest.Drowning high-energy appliances like your dishwasher or washing machine after 9:00 PM to take advantage of the lower overnight rates.