16..Not too long ago, an incident that happened at Walt Dsney touched me greatly. A guest 36 out of our Polynesian Village resort （度假胜地）at Walt Dsney was asked how she 37 her visit. She told the front - desk clerk she had had a （n） 38 vacation, but was heartbroken about 39 several rolls of Kodak color film she had not yet 40 . Athat moment she was particularly 41 over the loss of the pictures she had shot at our Polynesian Luau, 42 this was a memory she especially treasured.
Now, please understand that we have no written service rules 43 lost photos in the park. 44 , the clerk at the front desk 45 Dsney”s idea of caring for our 46 . She asked the woman to leave her a couple rolls of 47 film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 48 at her home. In it were photos of all the actors of our show, 49 signed by each performer. There were also 50 of the public procession （游行队伍）and fireworks in the park, taken by the front-desk clerk in her own 51 after work. I happened to know this 52 because this guest wrote us a letter. She said that 53 in her life had she received such good service from any business.
Excellent 54 does not come from policy （政策性的）handbooks. It comes from people who 55 －and from a culture that encourages and models that attitude.
【題組】36 (A)working (B) checking (C) trying (D) staying
A teacher of English as a second language is the 2004 Teacher of the Year in the United States. Kathy Mellor of Rhode Island will spend the next year as an international spokeswoman for education. President Bsh and his wife, Laura, honored her during a ceremony （仪式）at the White House last week.
For the past nineteen years, Kathy Mellor has taught English as a second language at Dvisville Middle School in North Kingstown, Rhode Island, in the northeastern United States. She redesigned the program for ES.L. students at her school to provide each student with one to three periods per day in classes for English learners. How much instruction the students get depends on their level of skill in listening, speaking, reading and writing. The amount of time they spend in these classes is reduced as their level of English increases.
A teacher describes this as the most successful ES.L. program in North Kingstown. She also praises Kathy Mellor for providing help to students and their families by forming a local parents group for speakers of other languages. This improved their ability to help their children.
Kathy Mellor earned a master”s degree in education from Rhode Island Cllege. She studied teaching English as a second language.
She was chosen for the national honor of Teacher of the Year from among top teachers in each of the fifty states. ATeacher of the Year, Kathy Mellor will travel around the United States and to other countries. She will talk about the importance of education and the work of teachers.
【題組】56. This passage is mainly about _______.
(A)Teacher of the Year 2004 in the United States
(B) Ms Mellor”s English teacher instruction
(C) Ms Mellor”s teaching skills of learning English
(D) praises to Ms Mellor from other teachers
38.【題組】58. From this passage we can learn that ______.
(A)middle school teachers from each state are honored Teachers of the Year
(B) middle school teachers in the USA have to get master”s degrees
(C) Ms Mellor”s students have no problems in learning English
(D) the American government pays much attention to education
Attend the Next Forum!
For the last twelve years CSBhas had the pleasure of hosting a learning event we call a Forum. We started offering programs in Sarasota in February in 1991 and our first Forum was held in 1992 as a small group meeting. Bing from the Northern USAthis was a particularly good time to go south for the warmth of our friendships with D. Treffinger and D. Noller and to keep away from the cold winter.
The Forum is the only chance to learn about various topics of the creativity and innovation （革新）and from those who have rich experience and interest in the field. The theme of the 2004 Forum includes searching for a few new methods, sharing lessons from experience, and learning and exchanging ideas on cutting-edge research. Space is limited, so early registration （登记，注册）is welcome.
Meeting the Innovation Callenge
February 6 and 7, 2004
The Lido Holiday Inn
$ 750 （registration includes some meals and materials）
Interested in becoming qualified to use the VIEW assessment （评估）of Problem Solving Style? The two days just before our Forum provides you just that chance. For more information on VIEW see pages 24-25.
VIEW Qualification Curse
February 4 and 5, 2004
The Lido Holiday Inn
$ 650 （registration includes lunch and course materials）
Special Offer: If you would like to attend the VIEW qualification course and the Forum, you can register for both events for $ 1050.
【題組】59. According to this advertisement, at the Forum people ________.
(A)come together in order to form an organization
(B) express different opinions and discuss public matters
(C) eat together to celebrate their success or victory
(D) work together for the purpose of business or trade
41.【題組】61. “Space is limited, so early registration is welcome”means _______.
(A)space is limited, so you can”t register now
(B) space is too limited for you to register
(C) you”ll lose the good chance if you don”t register soon
(D) you”ll be given a special offer if you register now
42.【題組】62. The main purpose of this advertisement is to ________.
(A)encourage more people to attend the Forum in time
(B) promise everyone can pay less money to attend the Forum
(C) call on the people in the north of the USA to go south for holidays
(D) introduce some new activities and topics of the Forum
A university graduate described as a “respectable and intelligent ”woman is seeking professional help after being convicted of （证明有……罪）shoplifting for the second time in six months.
Ana Luz, recently studying for her PhD has been told she could end up behind bars unless she can control the desire to steal from shops.
Luz, who lives with her partner in Fitzwilliam Road, Cmbridge, admitted stealing clothes worth ￡ 9.95 from John Lewis in Oxford Street, London, on March 9
Phillip Lemoyne, prosecuting （起诉）, said Luz selected some clothes from a display and took then to the ladies” toilet in the store. When she came out again she was wearing one of the skirts she had selected, having taken off the anti-theft security alarms （防盗警报装置）
She was stopped and caught after leaving the store without paying, Mr Lemoyne said.
He added that she was upset on her arrest and apologized for her actions.
Luz, 28, was said to have been convicted of shoplifting by Cmbridge judges last October, but Morag Dff, defending, said she had never been in trouble with the police before that.
“She is ashamed and embarrassed but doesn”t really have any explanation why she did this, ”Miss Dff said. “She didn”t intend to steal when she went into the store. She is at a loss to explain it. She is otherwise a very respectable and intelligent young lady. She went to her doctor and asked for advice because she wants to know if there is anything in particular that caused her to do this. ”
Judge Dvid Azan find Luz ￡50, and warned: “You”ve got a criminal record. If you carry on like this, you will end up in prison, which will ruin your bright future you may have. ”
Luz achieved a degree in design at university in her native Spain, went on to a famous university in Brlin, Germany for her master”s degree and is now studying for a PhDat Cmbridge University, UK.
【題組】63. What is Ana Luz”s nationality?
(A)American (B) Bitish
(C) Spanish (D) German
44.【題組】64. What does the underlined sentence “She is at a loss to explain it ”mean?
(A)In her opinion it was a loss to the clothes shops where she stole things
(B) She doesn”t have any idea why she has the desire to steal from shops.
(C) She thinks it is a loss for her to explain why she stole things from shops
(D) Personally she feels ashamed and embarrassed for her shoplifting actions.
45.【題組】65. Which of the following best explains the meaning of the word “shoplifting”used in the passage?
(A)Crrying goods in a lift for a shop.
(B) Taking goods to the ladies” toilet.
(C) Selecting some goods from a display.
(D) Taking goods from a shop without paying.
46.【題組】66. From the passage we can learn that _______.
(A)Ana Luz has already got her PhDat Cmbridge University, UK
(B) Ana Luz is ashamed and embarrassed and knows why she often did so
(C) the university graduate will be put in prison if she steals in shops once more
(D) Phillip Lemoyne is the “respectable and intelligent”woman”s defense lawyer
47.【題組】67. What would be the best title for the passage?
(A)Shoplifting Shame of a PhDStudent
(B) Apologizing for the Actions in Shops
(C) Seeking Professional Help from Experts
(D) Cntrolling the Dsire to Steal from Shops
The gray -haired lady can”t wait to leave the building to search for her dad. Unless watched, she will walk in the streets in an effort to find her father, who died 30 years ago.
Not all cases of Alzheimer”s disease look like this, but Alzheimer”s is a serious disease that is said to be the fourth or fifth leading cause of death for people over age 75.
It is said that about three percent of the U.S. population over age 65 have Alzheimer”s. In the early stages, people may exhibit short term memory loss. Some may experience changes in personality, easy to be angry. Athe disease progresses, patients might lose the ability to move and may be unable to speak or move at all. This progressive disease generally lasts 8 to 10 years before death occurs.
While no one is certain what causes these changes in the brain”s nerve fibers （神经纤维）, their effect is certain. Alzheimer”s destroys not only the patients, but also spouses （配偶）, friends and families.
What should you do if you notice progressive memory loss in yourself or a loved one? Have the person examined by a doctor who is a specialist in the treatment of Alzheimer”s disease. Though many reasons other than Alzheimer”s disease may cause memory loss, its early diagnosis （诊断）and treatment may delay some of the most serious effects.
What feeling will you likely experience should a loved one suffer from Alzheimer”s disease? A person will often go through the various stages of sadness, shock, anger, and so on. If the spouse develops the disease, you may experience hurt and disappointment when he or she doesn”t remember you are married.
Life for the Alzheimer”s patients and their loved ones will never be the same as the disease progresses, bringing a deep sorrow, loss and even anger towards God. No matter what feelings are present, facing them honestly will serve one better than burying them.
【題組】68.What can be inferred from the passage about the gray-haired lady?
(A)She has been living with her father.
(B) She was sad about the death of her father.
(C) She can”t search for her father without being watched.
(D) She suffers from Alzheimer”s disease.
49.【題組】69. When people suffer from Alzheimer”s disease, _______.
(A)their families and friends will suffer from the same disease
(B) their families and friends will experience mental sufferings
(C) they will certainly die in 8 to 10 years
(D) they will forget everybody but their spouses
51.【題組】71. From the passage we know that ________.
(A)early treatment may stop Alzheimer”s disease occurring
(B) it is still unknown what causes the changes in the brain”s nerve fibers
(C) nerve fibers in the brain will cause Alzheimer”s disease
(D) when one suffers from Alzheimer”s disease, he will be buried
While in Bnff, make time for a walk around town. A special treat is to go up the mountainside on the Bnff Gondola for a surprising view of the valley below. Here is The Pines, whose cook has developed a special way of mixing foreign food such as caribou, wild boar, and reindeer with surprising sauces.
Bst time to visit is during the off-season, from early May to mid-June, or in October. This way you can avoid sharing the high way with mobile （移动的）homes which can be pulled by cars. Bt whatever the season, take some lunch with you from Bnff, because there are only a few food stops on the road.
Forty minutes north of Bnff, side by side with the Bnff National Park, sits world-famous Lake Louise. This surprisingly small body of water is attractive with towering mountains around it. Glaciers, huge masses of ice, moving very slowly against rocks, produce what is called glacier rock flour, making its water dark to see. It is worth taking a walk around the grounds of the Cateau Lake Louise, another beauty, proud of its early 20th century history.
Bck on the road, and it”s time to continue north past the astonishing Clumbia Icefield, then turn off the highway and take the short road to the base of the Athabaska Glacier. You can rent ice cleats （夹板）and do some climbing or do a more pleasant snowmobile tour. Either way, you can enjoy endless beautiful sights.
Finally you”ll reach Jasper, the usual turning around the place for the Bnff-Jasper loop （回路）. It”s worth riding the Jasper Skytram, and be sure to visit the wonderful Jasper Park Lodge, also dating back to the 1920s. If you can have lunch there, do it. The restaurant has an adventurous menu and their wine list would put a smile on any visitor”s face.
【題組】72. According to the passage, The Pines is a _______.
(A)place in which you can see many mobile homes
(B) mountain where you can get a good view of the valley
(C) town which happens to be near the Bnff National Park
(D) restaurant where you can ask for some special kinds of food
53.【題組】73. What will probably happen when visitors come at the end of June?
(A)They may have trouble finding a restaurant.
(B) They may come across traffic jams.
(C) They may travel more easily with cars.
(D) They may do much more sightseeing.
54.【題組】74. Similar to the Cateau Lake Louise, ________.
(A)the Bnff National Park is to the west of Bnff
(B) the Clumbia Icefield lies between Lake Louise and the Bnff National Park
(C) the Jasper Skytram has a history of more than 80 years
(D) the Jasper Park Lodge was built in the 1920s
55.【題組】75. Bsides the beautiful sights in Jasper Park Lodge, visitors to Jasper can enjoy themselves by ________.
(A)taking the Jasper Skytram and eating in the restaurant
(B) taking the Bnff-Jasper loop and Jasper Skytram
(C) having a lot of food to order in the restaurant
(D) taking the Jasper Skytram back to Bnff