103 年 - TOEIC單字測驗 47. Letter of Complaint (2)#21569
1.1 I had the washing machine fitted by a ....... plumber but he was unable to make the thing work.
2.2 ....... one of the components was faulty and he recommended that I got back to you so that a replacement
could be fitted.
3.3 When I telephoned your store and explained the ....... to your receptionist,
4.4 I was ....... with the comment, 'Oh not you again'
5.5 which I found most ....... especially since throughout the protracted period of waiting for the machine
6.6 I remained calm although I believe I have every reason for ....... up a fuss.
7.7 I eventually got put ....... to the technical department
8.8 who were most ....... hand
9.9 and told me there was ....... that could be done immediately
10.10 since there were a number of people ....... sick.