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103 年 - TOEIC單字測驗 47. Letter of Complaint (2)#21569 

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1.1 I had the washing machine fitted by a ....... plumber but he was unable to make the thing work.
(A) renowned
(B)remarkable
(C)reputable
(D) respectable
2.2 ....... one of the components was faulty and he recommended that I got back to you so that a replacement could be fitted.
(A) Appearing
(B)Appearance
(C)Apparition
(D) Apparently
3.3 When I telephoned your store and explained the ....... to your receptionist,
(A) criterion
(B)situation
(C)place
(D) happening
4.4 I was ....... with the comment, 'Oh not you again'
(A) told
(B)remarked
(C)said
(D) greeted
5.5 which I found most ....... especially since throughout the protracted period of waiting for the machine
(A) offended
(B)offending
(C)offensive
(D) offends
6.6 I remained calm although I believe I have every reason for ....... up a fuss.
(A) hitting
(B)kicking
(C)knocking
(D) striking
7.7 I eventually got put ....... to the technical department
(A) through
(B)over
(C)in
(D) across
8.8 who were most ....... hand
(A) to
(B)in
(C)by
(D) off
9.9 and told me there was ....... that could be done immediately
(A) less
(B)little
(C)least
(D) few
10.10 since there were a number of people ....... sick.
(A) through
(B)for
(C)off
(D) under