12. Susan: Excuse me, may I exchange this shirt?
Clerk: What’s the problem, ma’am?________
Susan: No, the size is OK. But there’s a stain on its back.
Clerk: Oh, sorry about that. Let me get you a new one.
(A) Is it too big for you? (B) Do you have it in red?
(C) Is this your final price? (D) Do you have the receipt?
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