Question 16-20
Effective communication is ___(16)___ for building strong relationships and achieving success in various aspects of life. To communicate effectively, ___(17)___, ensuring that they fully understand the other person's point of view before responding. It's important to express thoughts clearly and concisely, using simple language that avoids confusion. Non-verbal ___(18)___, such as eye contact and body language, also play a ___(19)___ role in reinforcing the message. Additionally, being open-minded and respectful during conversations helps to foster a positive environment where ideas can be shared freely. ___(20)___ practicing these skills, individuals can improve their communication and build better connections.
【題組】16.
(A) confusing
(B) harmful
(C) essential
(D) lively