Question 16-20
Effective communication is ___(16)___ for building strong relationships and achieving success in various aspects of life. To communicate effectively, ___(17)___, ensuring that they fully understand the other person's point of view before responding. It's important to express thoughts clearly and concisely, using simple language that avoids confusion. Non-verbal ___(18)___, such as eye contact and body language, also play a ___(19)___ role in reinforcing the message. Additionally, being open-minded and respectful during conversations helps to foster a positive environment where ideas can be shared freely. ___(20)___ practicing these skills, individuals can improve their communication and build better connections.
【題組】17.
(A) one must wear earplugs
(B) one must listen actively
(C) one must stay close to the talking person
(D) one must sit down before the talk starts