In the five major cities of our country, a six-month trial among one hundred twenty volunteer companies in 2021 showed a positive impact on company performance, __135__ and employee wellbeing. Employees working the shortened week __136__ less stress and fatigue, plus improved work-life balance and satisfaction. __137__ , the employees of these companies are keen to make shorter working weeks the norm. 

We have seen very successful examples everywhere, from non-profits to manufacturing companies. However, some experts believe there are industries, such as manufacturing, that may have a more difficult time __138__ to a shortened workweek. Although the global movement in support of the four-day week is gathering pace, it is not yet a mainstream work practice.

Golden Arena offers flexible event space with __139__ configurations, break-out rooms and bespoke hospitality areas all under one roof. Our team of __140__ event professionals can help you produce an unforgettable experience. We host hundreds of events a year, from conferences and awards ceremonies in the arena bowl to meetings, dinners and launch events in our dedicated event facilities. __141__ you are looking for an intimate event for 20 guests or a larger showcase, we have capacity for up to 3,000. 

__142__ The arena is accessible by all forms of public transport and has ample parking within easy walking distance.

Strong communication skills can help you to achieve impact and accelerate change for the benefit of society. As systems become increasingly volatile, __143__, and complex, __144__ communication skills can help foster collaboration, improve problem-solving, and impact decision-making. __145__ in social groups or business organizations, leaders across all segments of society and industry need to leverage communication to better __146__ objectives, influence stakeholders, and drive positive change.

Questions 147~148 refer to the following text.

TAIMENT Government's main goal is to create a convenient public transportation system for all citizens. To address the real needs of each community, a public hearing will take place on October 1 to gather information about possible bus routes.

Miranda Porter, 18 hours ago

It was a wonderful sightseeing tour of the beautiful historic city, yet there was one downside. Though the tour guide was genuinely enthusiastic about showing the group around, he was speaking with a strong accent, which made it hard for me to understand his presentation on all the sites we visited that day. I couldn’t make head nor tail of his presentation and I was sure that no one else could. Actually, in private, all the members of our group talked about this issue and we all agreed it was why the trip was imperfect and we lost interest in experiencing the sights, sounds and tastes of the city.

12 Likes, 3 comments

Technology plays a big part in most people’s lives these days, but how do you make sure it actually improves your life rather than is distracted? In this course, you’ll discover why a healthy relationship with technology is so important, and how you can become more aware of your own online usage. You’ll also learn about the different tools you can use to help you develop and maintain healthy tech habits.

 To: All Staff 

From: Chief Executive Officer

Recently we have bought some digital display boards but haven’t found skilled graphic designers who can make quality electronic brochures for our existing brick-and-mortar stores and one that is going to open next month. In view of this, I am hoping my fellow workers to recommend one or two. If you think there is anyone capable of helping us with the design work, please ask the designer(s) to email me.

Date: May 3

Subject: Bad dinning experience at your restaurant

Dear Manager of Wonderful Season Kitchen,

I am writing to express my disappointment with the service I received at your restaurant on May 1. I visited your establishment with a group of friends in celebration of getting a lucrative contract, and unfortunately, we experienced a significant delay in receiving our food.

We arrived at the restaurant at P.M. 6:00, and we were seated promptly. However, it took over twenty minutes for our server to take our order. After we finally placed our order, it took an additional twenty minutes for our food to arrive at the table. During this time, we were left waiting without any updates or apologies from the staff. 

When our food finally arrived, it was cold and lacked the quality that we have come to expect from your restaurant. We were extremely disappointed with the overall experience and felt that the slow service detracted from the quality of the food.

 I hope that you will take this feedback seriously and take steps to improve the speed and quality of service at your restaurant.

Thank you for taking the time to read my concerns. 

Sincerely,

Sophia Parker

To: All Staff

From: William Johnson

Date: December 3

Subject: Year-End Party Prize Draw

Dear Team,

--[1]--As we approach the end of the year, I am excited to announce that we will be hosting our annual year-end party to celebrate our achievements throughout the year. As you know, this has been an extraordinary year for us, and we want to take this opportunity to recognize and reward our exceptional team members.

I am excited to announce that this year's year-end party will feature our biggest prize draw ever! We will be giving away amazing prizes, including a grand prize worth $10,000, to the lucky winners.--[2]--The prize draw will take place at the party, and full-time employees will be eligible to participate.

This prize draw is our way of showing our appreciation for your dedication to the success of our company.--[3]--

 I hope you are as excited as I am about this year's year-end party and the amazing prizes we have in store for you.--[4]--We look forward to celebrating with you soon! 

Sincerely, 

William Johnson

Questions 172~175 refer to the following passage.

 

Work-life balance has become an essential aspect of modern-day working culture. Employees who are granted the flexibility to manage their schedules have been shown to be more productive than those who have no control over their working hours. In fact, studies have found that employees with full schedule flexibility report 39% higher productivity scores than those with no ability to adjust their working hours.

 

The reason for this is that employees with schedule flexibility are better able to manage their personal and professional responsibilities. They can take care of their children or elderly parents, attend important appointments or meetings, and engage in personal hobbies or interests, without sacrificing their work obligations. This allows them to maintain a healthy work-life balance, leading to a happier and more fulfilled workforce.

 

Additionally, employees with schedule flexibility are often more engaged and motivated in their work. Knowing that their employer trusts them to manage their own schedules fosters a sense of autonomy and responsibility, which can lead to greater job satisfaction and a sense of fulfillment.

 

Employers who offer schedule flexibility can also benefit from higher retention rates and decreased absenteeism. By showing that they value their employees' personal lives and prioritize their well-being, employers can create a more positive and supportive work environment, leading to a more loyal and dedicated workforce.

 

In conclusion, offering schedule flexibility to employees is not only beneficial to their personal lives but also to their work performance. By allowing employees to take control of their schedules, employers can foster a more productive, engaged, and loyal workforce.

 

Dear CEO,

 

I hope this message finds you well. I wanted to bring to your attention the results of a recent survey we conducted within our organization regarding public speaking and communication skills.

 

The survey revealed that nearly forty percent of our employees are not comfortable with public speaking and would benefit from training and support to improve their communication skills. As you know, effective communication is a critical skill in any business setting, and our employees' ability to communicate effectively can have a significant impact on our bottom line.

 

Therefore, I am proposing that we invest in a comprehensive communication skills training program for our full-time employees. The program would include workshops, seminars, and individual coaching sessions to help employees develop their communication skills and improve their confidence in public speaking.

 

This program would not only benefit our employees but would also have a positive impact on our organization as a whole. We would see improved productivity, more effective collaboration, and better customer satisfaction.

 

To make this program a reality, we would need to allocate funding from our budget. I estimate that we would require $90,000 a year to cover the costs of the training program, including the costs of hiring external trainers and renting venues.

 

I strongly believe that this investment would be worth it, as we would see a positive return on investment in the form of increased employee performance and improved organizational outcomes. I would be happy to provide more details on the program and the estimated costs if you would like.

 

Thank you for considering the suggestions.

 

Sincerely,

 

Monica Wilson 

 

From: CEO

 

To: All Employees

 

Subject: Public Speaking and CommunicationSkills Training Course

 

We are excited to offer a training course on Public Speaking and Communication Skills to all full-time employees. Part-time employees and interns are also welcome to attend the course by paying half the price.

 

Don't miss this opportunity to enhance your communication skills and boost your confidence. Seats are limited, so please register early to secure your spot.

 

Venue: Conference Room, 2nd Floor, East Wing.

 

Date：April 1st to April 30 ^th .

 

Lecturer: Jennifer Williams

With years of experience as a professional public speaker, she has delivered hundreds of speeches, presentations, and lectures on various topics to audiences of all sizes.

 

Guest Lecturer: Michelle Kochhar

She has a deep understanding of the art of effective communication and have helped countless individuals hone their public speaking skills.

 

Course Level: Intermediate to Upper Intermediate.

 

Course Structure:

Week 1: Introduction to Public Speaking and Communication Skills

● Course overview and expectations

● Understanding the role of communication in various contexts

● Managing Nervousness and Anxiety

 

Week 2: Developing Clear and Persuasive Messages

● Identifying and analyzing audience needs and expectations

● Developing a clear and concise message

● Utilizing effective organization techniques

 

Week 3: Using Visual Aids

● Understanding the role of visual aids in presentations

● Selecting and designing effective visual aids

● Incorporating visual aids into presentations

 

Week 4: Collaborative Group Presentations

● Collaborating with a group to develop a presentation

● Identifying and utilizing group member strengths

● Providing and receiving constructive feedback

Employee Restaurant Dining Rules:

1. Employees must wash their hands thoroughly before entering the dining area.

2. All food must be consumed in the designated dining area only.

3. Employees are not allowed to take food out of the dining area.

4. Employees are responsible for cleaning up their own mess after finishing their meal.

5. Sharing food or drinks with others is not allowed.

6. Smoking and drinking alcohol are strictly prohibited in the dining area.

7. Employees must adhere to the dress code when dining in the employee restaurant.

8. Employees are not allowed to bring outside food or beverages into the employee restaurant.

9. Employees must respect other diners and keep noise levels to a minimum.

10. Any violation of these rules may result in disciplinary action.

Dear Peter Woodford,

We regret to inform you that you have violated two rules of the Employee Restaurant Dining Rules during your recent visit to the dining area. As an employee of PR Department in the position of PR Specialist, we expect you to comply with the rules and regulations of the company.

Specifically, you violated the following two rules:

Rule 2: All food must be consumed in the designated dining area only.

Rule 5: Sharing food or drinks with others is not allowed.

Due to the violation of the above-mentioned rules, you are being given a verbal warning. Please be informed that any further violation of these rules will result in more severe disciplinary action.

We would also like to remind you that we have a strict policy against retaliation. If you feel that you have been treated unfairly, you may use the company's grievance procedure to voice your concerns. We take all complaints seriously, and we will ensure that all employees are treated fairly and equitably. 

Thank you for your attention to this matter.

Sincerely,

Kate Heacock

Dear all employees,

We would like to remind everyone of the Employee Restaurant Dining Rules that were implemented to ensure a safe and comfortable dining experience for all employees. Unfortunately, we have noticed that some employees have been violating these rules repeatedly despite prior warnings.

In particular, we have observed that some employees have been taking food out of the designated dining area and sharing food or drinks with others. These actions are strictly prohibited, and we will be enforcing more severe disciplinary actions for any future violations.

Effective immediately, any employee caught violating these rules will be given a written warning, and repeated violations will result in suspension or termination of employment.We take these violations seriously, and we believe that enforcing more severe disciplinary actions is necessary to maintain a safe and comfortable dining environment for all employees.

We encourage all employees to be mindful of the Employee Restaurant Dining Rules and to comply with them. Thank you for your cooperation.

Sincerely,

Kate Heacock