1. 請將以下短文(含標題)翻譯成中文。(50%)
(Source: The Advent of AI in the Transportation Industry, by Rahul Jalali)
A primary application of Al in general (and ChatGPT in particular) in the transportation industry is in sales and customer service functions. With the help of ChatGPT, transportation companies can provide their customers with personalized and responsive service. Our employees can answer customer queries with disparate data pulled for them into one place in real-time, such as providing information on exceptions, schedules, price and routes. AI can help humans take Customer Experience to the next level!
Another important AI application for the transportation industry is in logistics and supply chain management. Leveraging AI in their technology solutions, transportation companies can optimize their supply chain operations and improve efficiency. It can also be used to help predict demand, optimize routes and even predict maintenance requirements, allowing us to have a wealth of data at our fingertips and making us more predictive.
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