13. Clerk: How can I help you? 

Customer: Yes, this desk lamp was broken when I tried to turn it on at home.

 Clerk:______

Customer: Great, thanks for your assistance.
(A) Believe it or not, it’s just been bought.
(B) I’m sorry, but I can replace it for you.
(C) It seems you’re interested in the house.
(D) The mechanic will fix your car in no time.

9. The police freed the man after they found out the truth about what had happened. (A) punished (B) released (C) captured (D) questioned

10. The teacher created vocabulary cards to assist students in learning new English words. (A) support (B) translate (C) believe (D) sign

11. An obvious advantage of living in a city is its convenience. (A) benefit (B) method (C) possibility (D) trouble

 II. 對話題：第 12 至 21 題，請依對話內容選出一個最適合的答案，使其成為有意義 的對話。12. Gloria: What are you going to do after you graduate from high school? May: ______Gloria: I want to learn three foreign languages in college. May: That sounds exciting. (A) To be honest, I have no idea yet. (B) Actually, in four years’ time. (C) It might be on the third floor. (D) After that, you’ll find the location.

14. Fred: Oops! I left my workbook at home! Jamie:______ Ms. Kim reminded us just yesterday about it. Fred: There isn’t much I can do. It’s too late for me to go back home now. Jamie: Ms. Kim will be very upset. (A) Salaries have not gone up. (B) You are in trouble, my friend. (C) He left the bookstore yesterday. (D) Consider the assignment done.

15. Zax: What are today’s headlines? Claire: Super Junior canceled tomorrow’s concert. Zax: ______Claire: You bet. So many fans like me were very excited about seeing their show. (A) It sounds like you’re not into music. (B) How many fans will be attending it? (C) Who are the members of the band? (D) You must feel terribly disappointed.

16. Dora: Where can I get that novel? David: I just ordered it online. Dora: ______David: Anyone can! It’s so easy to use online bookstores nowadays. (A) I’m amazed you can do that. (B) How’s the store’s service quality? (C) It’s actually about storytelling. (D) The system has a virus, doesn’t it?

17. Jill: When is your monthly test? Larry: Next Thursday. Oh, I’m running out of time! Jill: Relax! There are still five more days to prepare. Larry: Easy for you to say. ______Jill: I have confidence in you. (A) I can’t believe he spoke to you this way. (B) I’m not sure if I can be ready by that time. (C) But it’s kind of dangerous to run here. (D) The monthly treatment takes too long.

18. Operator: City Hall. How may I direct your call? Citizen: ______Operator: And the reason for your call? Citizen: Well, the park in our neighborhood looks terrible. I mean, there’s litter everywhere and nobody has picked it up. Operator: I see. One moment please. (A) I’d like to speak to Environmental Services, please. (B) Yes, you may hand the problem to our department. (C) Read it before you hand it in to the director, please. (D) Please turn right at the next corner to find the center.

19. Teacher: Chris, you need to pay more attention to your attendance. Chris: ______I thought students could join clubs. Teacher: Clubs are fine, but you should also concentrate on your studies. Chris: I know. I’ll try to manage my time more effectively. (A) But I’m sure the payment I made was correct. (B) It was just because my grandmother was sick. (C) I was practicing with the band I’m leading. (D) I think it broke down a couple of days ago.