15 A restaurant manager should know how to deal with ____ from customers who are not satisfied with the food or
the service.
(A) praises
(B) complaints
(C) responsibility
(D) performance
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統計: A(54), B(1559), C(175), D(73), E(0) #727528
統計: A(54), B(1559), C(175), D(73), E(0) #727528