16. Lina: Excuse me, I’m looking for the shoes section. Clerk: It’s next to the escalator. Let me take you over there. Lina: Thanks a lot. Also,________ Clerk: Sure, they’re right beside the shoes.
(A) what do you think about the color?
(B) what style would you recommend to me?
(C) could you tell me what time the store closes?
(D) do you happen to know where the socks are?

12. Susan: Excuse me, may I exchange this shirt? Clerk: What’s the problem, ma’am?________ Susan: No, the size is OK. But there’s a stain on its back. Clerk: Oh, sorry about that. Let me get you a new one. (A) Is it too big for you? (B) Do you have it in red? (C) Is this your final price? (D) Do you have the receipt?

13. Sally: I don’t know what to do with Jimmy. Eric: What did he do this time? Sally: This morning I found milk spilled all over the floor. Eric: ________ He’s only four. (A) It’s nice of him to help you. (B) You must be jealous of him. (C) He’s grown into a young man. (D) Please don’t be so hard on him.

14. Alison: Would you like to join the charity marathon this weekend? Peter: I don’t really like running.________ Alison: Could you please give it a try? It’s for a good cause. Peter: All right, I’ll do it. (A) Let me join you. (B) I go jogging daily. (C) Let me think about it. (D) I like long-distance races.

15. Edward: How do you like living in the school dorm? Laura: I like it a lot! Edward:________ Laura: I can walk to the classroom in five minutes and never be late for classes. (A) What’s the best thing about it? (B) What does the dorm look like? (C) How often do you walk to school? (D) How much do you pay for the rent?

17. Doctor: Hi! I’m Dr. Chen. What’s the problem? Cindy: I fell down some steps and hurt my wrist. Doctor: Let me take a closer look.________ Can you move it at all? Cindy: It hurts too much! (A) You’ll get over the flu. (B) It looks pretty swollen. (C) I see something I like. (D) This drug has side effects.

18. Bill: What did you think of the movie? Paul: I couldn’t wait for the movie to end. It was putting me to sleep. Bill:________ It was the best movie I’ve ever seen in years. Paul: Well, everyone has different tastes. (A) You’re telling me! (B) You’ve got a deal! (C) You must be joking! (D) You can say that again!

19. Clerk: Front desk. How may I help you? John: Hello. This is John Wang. The light in my bathroom doesn’t work. Clerk: Mr. Wang, what’s your room number, please?________ John: Room 1016. Thanks. (A) I’ll have a repairman go up there in a minute. (B) I’ll have the bellman take your bags up for you. (C) I’ll have the receptionist give you a wake-up call. (D) I’ll have a waiter bring you a menu up right away.

20. Brian: Did you watch the World Cup final match last night? Jordy: No, I couldn’t make it. Brian: Too bad!________ Jordy: What was the score at the end of the game? (A) You’ve got a point here. (B) I’m not very good at sports. (C) You shouldn’t have missed it. (D) I don’t like to play soccer at all.

21. Jack: Do you want to have dinner at that steakhouse on Main Street? Jill: It just went out of business this Friday. Jack: I beg your pardon? Jill: I mean________ (A) it’s open on Fridays. (B) it closed down already. (C) it offered very good food. (D) it only serves business customers.

22. (A) has (B) has been (C) have (D) have been