16.Adam: Excuse me. I’d like to return this MP3 player I bought here yesterday.
Clerk: _______________
Adam: Then, can I exchange it for a new one?
(A) Yes, you can download music to it.
(B) Why did you borrow it so long?
(C) Sorry, we have a no-refund policy.
(D) It’s in the third row actually.
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