172. Why did Skyway Airlines send this email?
(A) To apologize for a service issue and offer compensation
(B) To inform the passenger that her luggage is lost forever
(C) To request feedback on a recent flight
(D) To confirm a flight reservation

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統計: A(91), B(5), C(3), D(1), E(0) #3823472

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關鍵: On behalf of Sky...
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答案是 (A) To apologiz...
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