試題詳解

190. According to Joel Guinto’s email, what does Joel Guinto demand as a resolution to the issue?
(A)A full refund for the incorrect items and a written apology from the company's CEO.
(B)A commitment from the company to improve its quality control measures and a discount on future orders.
(C)A detailed investigation into the company's delivery processes, with a report provided to Intellimachining Inc..
(D)An immediate replacement of the wrong items with the correct ones, as specified in the original order.