21. The instructions on the ticket vending machine were confusing. They were not _____ at all.
(A) users-friendly
(B) user-friendly
(C) user-friends
(D) friendly-users

30. She _______ on many outfits before she realized she didn’t have enough money. (A) has been tried (B) has tried (C) had tried (D) had been tried

31. The young artist’s work was considered _____ because it was hard to understand. (A) contract (B) attract (C) extract (D) abstract

32. Man: That’ll be NT$ 5000. Would you like to have this printer delivered? It’ll be free of charge because your purchase is more than NT$1000.Woman: Wow, that’s great. Could you deliver it by next Monday? I need to use it as soon as possible.Man: No problem. Could you fill out this form, please?What does the man offer the woman?(A) A full refund (B) Free repair (C) Free delivery (D) A special discount

33. Man: Hi, I’d like to make an appointment for a dental exam. The last time I had a checkup was about half a year ago.Woman: We’re fully booked this week. How about next Friday afternoon?Man: OK, Next Friday suits me fine. Can I have the appointment at 3 o’clock?Woman: Sure, 3 o’clock is fine.Where does the woman probably work?(A) A bookstore (B) A dental clinic (C) A convenience store (D) A bank

34. Man: Sandy, did you find a new apartment?Woman: Not yet, Ronald. I want to move into a place with good access to public transportation. The apartment I’m living in now is too far from the office.What does the woman complain about?(A) Her apartment is far from her office.(B) Her room is too small.(C) There is only one bus stop near her apartment.(D) The street is too noisy.

35. Woman: Hi, welcome to Wendy’s Kitchen. Is this your first time here?Man: Yes, it is. Do you have a daily special here?Woman: Of course, we do. Today’s specials are pasta with mussels, a cream of mushroom soup, and a chicken warm salad. How does it sound?Man: They all sound great. But first, could I have a soft drink first while I decide what to eat?What does the man ask the woman about?(A) A discounted item (B) A special dish (C) A cookbook (D) A gift

36. Woman: I’ve been trying to look for Jason all morning. I know he’s not in his office because he’s not answering the phone, and he hasn’t returned any of my e-mails either.Man: He is in trouble with the manager because he’s lost an important client’s file. I think the manager is talking to him now.According to the man, where is Jason now?(A) In his office(B) In the storage room(C) In the restroom(D) In the manager’s office

37. Woman: Good afternoon, this is the front desk. How may I help you?Man: Yes, this is Allen Lee in room 301. My shower’s not working. I called this morning, but no one’s been in to fix it.Woman: Let me apologize, Mr. Lee. I’ll call maintenance and check for you right away.Why did the man contact the woman?(A) To order a meal(B) To confirm an appointment(C) To ask for a repair(D) To make a reservation

38. Woman: How would you like your hair done? Do you want to keep your style or go for a different look?Man: I’d like to try a new look. I think I need a perm. Also, can you cut the sides short?Woman: No problem.Where does this conversation most likely take place?(A) At a party (B) At a hair salon (C) At a clinic (D) At a fashion show

39. Man: Do these shoes come in different sizes?Woman: Let me see. We only have sizes 10 to 12 right now, but we’ll have a full stock by Wednesday. What size are you looking for?Man: I need a size 9, but I guess I could wear a 10 as well. Sometimes the sizes aren’t exactly the same.Woman: OK, let me get you a pair of size 10s and you can try them on to see if they fit.What will the man do next?(A) Try on the shoes(B) Wait until Wednesday(C) Visit another store(D) Buy the shoes

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