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14 As we have received many phone calls about the new return and refund policy, our customers seem to be _______ by this policy.
(A) conserved
(B) transmitted
(C) eliminated
(D) bewildered

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10
 【站僕】摩檸Morning：有沒有達人來解釋一下?
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14 As we have received many phone calls ..-阿摩線上測驗