72. From the passage, we can infer that mastering the levels of listening can .
(A) improve public speaking skills
(B) strengthen interpersonal relationships
(C) reduce the need for verbal communication
(D) eliminate biases completely
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統計: A(4), B(110), C(0), D(5), E(0) #3271964
統計: A(4), B(110), C(0), D(5), E(0) #3271964