9. Frederick Herzberg's two-factor theory proposes that ________. (A)extrinsic factors are associated with job dissatisfaction (B) intrinsic factors cause job dissatisfaction (C)intrinsic factors have little effect on job satisfaction (D)extrinsic factors have the maximum effect on job satisfaction

11. Which of the following is true about Herzberg's two-factor theory? (A)Herzberg's theory has influenced how we currently design jobs. (B) To motivate people, Herzberg suggested emphasizing the hygiene factors of a job. (C)According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating. (D)Herzberg believed that the factors that led to job satisfaction were the same as those that led to job dissatisfaction.

9. Frederick Herzberg's two-factor theory proposes that ________.
(A)extrinsic factors are associated with job dissatisfaction
(B) intrinsic factors cause job dissatisfaction
(C)intrinsic factors have little effect on job satisfaction
(D)extrinsic factors have the maximum effect on job satisfaction

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