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1(C).
X


Questions 168~171 refer to the following email. 

Dear Valued Customer,

We regret to inform you that due to an unexpected surge in demand, we are unable to fulfill your order of two packages of laundry detergent on time. We apologize for any inconvenience this may have caused you.

We have been working tirelessly to increase our production capacity to meet the unprecedented demand. However, we regret to inform you that we will need to delay the shipment of your order by two weeks. We understand that this delay is frustrating, and we apologize for any inconvenience this may have caused you.

To make up for the inconvenience caused by the delay, we would like to offer you a complimentary package of laundry detergent with your shipment. Additionally, we will refund the shipping charges to your credit card account.

We appreciate your patience and understanding in this matter. We value your business and strive to provide the best service possible. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your continued support.

Sincerely,
Caroline Taylor
 Customer Service Representative

【題組】170. What is the company's attitude towards the delay?
(A)The company is indifferent to the delay.
(B)The company is unhappy with the delay.
(C) The company does not acknowledge the delay.
(D)The company is apologetic about the delay.


2(C).
X


Questions 139~142 refer to the following letter.

Dear Jason,

We would like to express our sincerest gratitude for your support in __139__ Modern Technology Computer Magazine for over five years. Your trust in our magazine has been invaluable to us, and we are constantly striving to provide you with the latest and most __140__ content on the technology industry.

To show our appreciation, we are pleased to offer you a special discount of 30% if you renew your subscription for another year before the end of this month. __141__

Renewing your subscription before the deadline will not only ensure that you continue to receive our magazine's monthly issues, __142__ guarantee that you receive this exclusive discount. We are confident that you will find our content informative, engaging and valuable in keeping you up-to-date with the latest trends and developments in the technology industry.

We look forward to serving you in the future. If you have any questions or require further assistance, please do not hesitate to contact us by phone: 520-337166 ext. 204, Julia Copper.

Best regards, Julia Copper
Customer Support Staff 
Modern Technology Computer Magazine

【題組】142.
(A) but also
(B)but even so
(C)but for
(D) anything but


3(C).
X


Questions 151~152 refer to the following passage.

The wide variety of species found on Earth plays a crucial role in sustaining many aspects of our lives. They form a complex network of life that supports natural systems such as clean air and water, fertile soils, and a stable climate. Additionally, they provide us with food, medicines, materials, and millions of job opportunities. Moreover, they inspire us and make our lives more meaningful.

However, the current state of wildlife is in critical condition. The number of species has declined by over 50% since 1970, and the rate of extinction is alarming. To restore the balance, it is essential to work towards a future where both wildlife and humans prosper. We must take necessary measures to reverse the loss of nature and rebuild a harmonious relationship with the natural world, enabling both us and other species to thrive.

【題組】152. According to the passage, what steps are necessary to restore the balance between humans and wildlife and create a future where both thrive again?
(A) Ignoring the issue and allowing nature to take its course.
(B) Encouraging more industrialization and development.
(C) Building more zoos and conservation parks.
(D) Taking necessary measures to reverse the loss of nature.


4(C).
X


Questions 155~157 refer to the following advertisement.

 New Stage Play Shines Light on the Life of Notable Historical Figure

A new stage play titled "Notable Historical Figure, Liu" is set to debut at the Da-Min-Shin Theater on March 25. The play brings to life the story of Liu and will end on April 15.

 "Notable Historical Figure, Liu" explores the extraordinary life of Liu, highlighting his remarkable achievements and struggles. Through captivating performances and stunning visuals, the play provides a deeper understanding of the life and legacy of this iconic figure.

This production is a must-see for anyone interested in history, social justice, and the human experience. Don't miss your chance to experience "Notable Historical Figure, Liu" at the Da-Min-Shin Theater.

For more information and to purchase tickets, visit http://play.da-min-shin.com/play/.

【題組】 155. Who would benefit from seeing the play "Notable Historical Figure, Liu"?
(A) Anyone interested in history, social justice, and the human experience.
(B) Only those interested in Liu's life.
(C) People who love musicals.
(D) Fans of horror plays.


5(C).
X


Questions 161~163 refer to the following web page.

Welcome to the Knowledge Exchange Institute (KEI), a non-profit organization dedicated to promoting knowledge sharing and the free flow of ideas in order to accelerate mutual understanding and a more perfect knowledge of each other's lives. Our mission is to create a world where individuals and organizations can connect and collaborate to solve complex problems and build a better future for all. 

Founded in 2015 by a group of like-minded individuals who saw the need for a platform that could facilitate knowledge exchange across borders and cultures, KEI has since grown into a global community of thinkers, innovators, and change-makers. Over the years, we have organized countless events, workshops, and conferences, bringing together people from diverse backgrounds and disciplines to share their knowledge, insights, and experiences. 

At KEI, we believe that knowledge is a powerful tool that can be used to bridge divides and promote understanding. Whether you are an academic, a professional, or a student, we invite you to join us in our mission to create a more connected and inclusive world. Together, we can harness the power of knowledge to create a brighter future for ourselves and for generations to come.

【題組】 161. What is KEI's ultimate goal, according to the passage?
(A) To promote knowledge sharing and free flow of ideas in order to accelerate mutual understanding and build a better future for all.
(B)To create a world where people can work without borders and cultures.
(C) To eliminate cultural differences in order to achieve global unity.
(D) To become the largest non-profit organization in the world.


6(C).
X


Questions 168~171 refer to the following leaflet. 

Welcome to Universal Retail Park! We are excited to offer you the opportunity to apply for our exclusive co-branded credit card in partnership with Eagle Star Bank. Please follow these steps to apply for your card and gain entry to our facility:

1. Visit the Universal Retail Park website or the Eagle Star Bank website to apply for the co-branded credit card.
2. Fill out the online application form with your personal information and submit it.
3. Wait for approval from Eagle Star Bank. You will receive a notification via email or mail regarding the status of your application.
4. Once approved, you will receive your co-branded credit card in the mail within 7-10 business days.
5. Present your co-branded credit card at the entrance of Universal Retail Park to gain access. You may bring up to two guests with you.

Thank you for choosing Universal Retail Park and Eagle Star Bank as your preferred shopping and banking partners. We look forward to seeing you soon!

【題組】 168. What does Universal Retail Park offer in partnership with Eagle Star Bank?
(A) A discount program.
(B)A co-branded credit card.
(C) A loyalty rewards program.
(D) A gift card program.


7(C).
X


Questions 181~185 refer to the following advertisement and email.

Dohan Airline Company Seeks Administrative Staff

Are you looking for a dynamic and exciting career in the airline industry? Look no further! Our company is currently seeking administrative staff to join our team.
  641923d44006a.jpg641923f750109.jpg Application Requirements:
□  Resume 

□  Cover letter

□ English language proficiency test score (for Customer Service Representative position only) 

To apply, please send your application materials to applicationw@dohan-airline.com.uk We look forward to hearing from you!

To: applicationw@dohan-airline.com.uk
 From: Michelle
Subject: Apply for the position as Customer Service Representative
2 Attached Files: michelle_resume.pdf, michelle_coverletter.pdf 

Dear Hiring Manager,

 I am writing to apply for the Customer Service Representative position at your company. I am excited about the opportunity to work in the airline industry and contribute my skills to your team.

As a recent graduate with a Master's degree in International Trade, I have developed a strong understanding of the importance of customer service in the global business environment. I have also gained valuable experience through internships where I was responsible for communicating with international clients, handling inquiries, and resolving issues in a timely manner.

I am fluent in both English and Mandarin, and am confident that I can provide excellent customer service to your passengers. I am a quick learner and adaptable to changes, and I am committed to providing exceptional service to your customers.

I have attached my resume, cover letter, and IELTS test score to this email.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Sincerely,

Michelle 

【題組】183. What are the language requirements for the Customer Service Representative position?
(A) Fluent in English and Mandarin (Chinese) only.
(B)Fluent in English and any other Asian language.
(C) Fluent in English and any other European language.
(D) Fluent in English and any other language spoken in popular tourist destinations.


8(C).
X


Questions 149~150 refer to the following instant messaging chain.

Molly: Hi Jenny, nice to meet you. How can I help you today? 

 Jenny: Hi Molly, I need your Japanese shopping service. I want you to buy 12 bottles of the most expensive Japanese eyeshadow for me.

Molly: Sure, I can help you with that. May I know which brand of eyeshadow you're interested in?

Jenny: I want 12 bottles of "Platinum Snow," the most luxurious eyeshadow brand in Japan. 

 Molly: I see. Do you have a specific budget in mind?

 Jenny: I was hoping to spend around $300 for all 12 bottles. 

 Molly: I'm sorry, but the cost of 12 bottles of "Platinum Snow" eyeshadow exceeds $300. The price for one bottle alone is $50. 

 Jenny: That's outrageous! Can you give me a discount or find a way to lower the price?

Molly: I'm sorry, but I can't lower the price any further. The price is set by the brand, and it's already very competitive for its quality. 

 Jenny: Well, if you can't get me the price I want, I'll have to find another personal shopper who can. Goodbye. 

 Molly: I'm sorry that I couldn't meet your expectations. Please let me know if you change your mind.

【題組】150. How much does one bottle of "Platinum Snow" eyeshadow cost according to the conversation?
(A)$25, which is a bargain for such a luxurious product.
(B)$30, making it a reasonable price for high-quality makeup.
(C)$40, reflecting the high demand for this exclusive brand.
(D) $50, showcasing the competitive nature of the brand's pricing.


9(C).
X


Questions 158~160 refer to the following passage. 

Taiwan's tech industry has a unique tradition of offering their employees a special snack called "liǎng bǐng," which is believed to bring good luck and help with business success. Liǎng bǐng is a flatbread that's made with sesame, peanuts, and sugar, and it's usually consumed during important company events or meetings. This snack has become a symbol of Taiwan's tech industry and has even been dubbed the "good luck snack."

 The origins of liǎng bǐng can be traced back to Taiwan's rural areas, where it was a staple food for farmers. However, it wasn't until the 1980s that the snack became popular among Taiwan's tech industry. Today, many companies in the sector make their own versions of liǎng bǐng, and some even give it as a gift to clients. 

 While there's no scientific evidence to support the belief that liǎng bǐng brings good luck, its popularity among Taiwan's tech industry highlights the importance of tradition and cultural significance in the workplace.

【題組】 158. What is the main reason why liǎng bǐng is consumed in Taiwan's tech industry?
(A)To celebrate birthdays.
(B)To bring good luck and success.
(C)To increase productivity.
(D) To promote healthy eating.


10(C).

Questions 164~167 refer to the following instant messaging chain.

 Dear Connie Ho,

 I am writing to offer you the position of Logistics Manager at our company based in London. We were particularly impressed with your extensive experience in supply chain management and logistics, as well as your ability to lead and manage teams effectively. Your track record of successfully implementing process improvements and achieving cost savings for your previous employers also stood out to us.

 We believe that your skills and experience would be a valuable addition to our team, and we are excited about the prospect of having you join us. We understand that you are currently based in Beijing, and we are prepared to provide assistance with obtaining your visa and work permit. Our HR team will be available to guide you through the process and provide any necessary documentation.

 We would like you to start on May 1st, 2023. This will give you sufficient time to prepare for your move to London and complete any necessary arrangements such as finding suitable accommodation, arranging for transportation, and securing any required documentation.

Please let us know if you have any questions or concerns regarding the offer. We are excited about the prospect of having you join our team and look forward to hearing back from you soon.

Best regards, 

Sophie Williams 
HR Manager 
Pluto Logistics UK Ltd. 
London, United Kingdom

【題組】165. What specific skills and experience of Connie Ho did Pluto Logistics UK Ltd. find impressive?
(A)Her ability to juggle multiple tasks at once.
(B)Her experience in the hospitality industry.
(C)Her track record of successfully implementing process improvements and achieving cost savings in previous roles.
(D) Her proficiency in playing musical instruments.


11(C).

Questions 168~171 refer to the following passage. 

Adventure travel has become increasingly popular in recent years, with many people seeking outdoor recreational activities that involve physical exertion and offer a thrill of excitement. However, adventure travel can also come with inherent risks, and it is important to take steps to ensure that you are properly prepared and minimize the risk of injury or illness. 

 Some popular adventure travel activities include hiking, biking, and white-water rafting. These activities require a certain level of fitness and appropriate equipment to be carried out safely. For example, if you are planning to go hiking, it is important to wear comfortable, sturdy shoes and bring plenty of water and snacks. Biking requires a good quality helmet and a well-maintained bike. White-water rafting requires specialized equipment such as helmets and life jackets, and it is important to choose a reputable company with experienced guides.

 In addition to being properly equipped, it is important to take steps to minimize the risk of injury or illness while engaging in adventure travel. Staying hydrated is critical in all activities, and it is important to take frequent breaks to avoid overexertion. It is also important to take appropriate safety precautions, such as wearing a helmet while biking and following the guide's instructions while white-water rafting. 

 Furthermore, it is recommended to consult a healthcare provider or travel medicine specialist before embarking on any adventure travel. This is especially important if you are traveling to a location where there may be specific health risks, such as altitude sickness or water-borne diseases. A healthcare provider can provide advice on how to minimize these risks and provide any necessary vaccinations or medications.

 To sum up, adventure travel is an excellent way to challenge yourself and experience the great outdoors. However, it is crucial to prioritize your safety and take necessary precautions to minimize any risks of injury or illness. By being well-equipped, staying hydrated, taking appropriate safety measures, and seeking advice from a healthcare provider, you can ensure that your adventure travel experience is enjoyable, fulfilling, and safe.

【題組】 168. What are some examples of adventure travel activities mentioned in the passage?
(A)Reading and painting.
(B)Swimming and sunbathing.
(C)Hiking and biking.
(D) Dancing and singing.


12(C).

Questions 155~157 refer to the following advertisement.

Looking for the perfect venue to host your company's year-end party? Look no further! Our rental venues are the ideal space to celebrate your team's successes and finish the year on a high note. 

Venue 1: The Grand Ballroom Our Grand Ballroom
is perfect for larger corporate events. With stunning high ceilings and an elegant ambiance, this venue can accommodate up to 500 guests for a cocktail-style event or up to 250 guests for a seated dinner. The Grand Ballroom rental starts at $10,000. 

Venue 2: The Skyline Terrace
For a more intimate gathering, the Skyline Terrace is the perfect choice. With panoramic views of the city and an open-air terrace, this venue is perfect for cocktail-style events for up to 100 guests. The Skyline Terrace rental starts at $5,000. 

Venue 3: The Executive Lounge
The Executive Lounge is the perfect choice for a smaller gathering or an exclusive VIP event. With plush furnishings and a chic, sophisticated vibe, this venue can accommodate up to 50 guests for a cocktail-style event or up to 30 guests for a seated dinner. The Executive Lounge rental starts at $2,500. 

Book now and secure your preferred venue for your year-end party! Contact us today to learn more about our rental packages and availability.

【題組】156. Which of the following statements about The Grand Ballroom is true?
(A)It has an outdoor terrace with panoramic views of the city.
(B)It is ideal for intimate gatherings with up to 50 guests.
(C)It has an elegant ambiance and high ceilings.
(D)It is the most affordable rental venue option.


13(C).
X


Questions 172~175 refer to the following news story. 

David Thompson was a humble market vendor in Sunderland, UK. One day, while he was selling his fresh produce, a talent scout noticed his friendly personality and unique style of selling his goods. The talent scout offered him a role in a leisure food advertisement that turned out to be a massive hit, making David an overnight sensation. 

Following his success in the advertisement, David was invited to join a popular reality show as a regular cast member. His humorous and outgoing personality quickly won the hearts of the audience, and he became one of the most beloved members of the show. 

However, things took a sour turn when David responded harshly to a negative comment on his social media page, which resulted in a massive backlash from his fans. Many viewers criticized him for his disrespectful behavior, and the producers of the reality show decided to replace him with another cast member.

Feeling ashamed and embarrassed by his actions, David decided to take a break from the limelight and returned to his hometown to reflect on his behavior. Despite the setback, he continued to run his market stall, where he enjoyed interacting with the local community and selling his fresh produce. In time, he regained the trust and support of his fans, and he even started a charity program to help those in need.

【題組】174. What did David Thompson do that caused a backlash from his fans?
(A)He insulted a fellow cast member.
(B)He quit the reality show abruptly.
(C)He was caught in a scandal.
(D)He responded harshly to a negative comment on his social media page.


14(C).

Questions 147~148 refer to the following advertisement.
Fresh, delicious, and locally grown - our produce is the perfect addition to any meal! Our farmers work tirelessly to bring you the highest quality fruits and vegetables, all grown right here in your community. From crisp apples to juicy tomatoes, our selection is second to none. By choosing our local produce, you're supporting your neighbors and reducing your carbon footprint. So why not savor the flavor of homegrown goodness today? Visit us at the farmers market or our farm stand and taste the difference that local can make.

【題組】147. Where can you find the locally grown produce mentioned in the ad?
(A) At the supermarket.
(B) Online.
(C)Farmers market or farm stand.
(D) In a specialty store.


15(C).
X


Questions 176~180 refer to the following email and table.
Subject: Employee Survey for Store Expansion - Complete by Next Friday 

Dear Store Managers, 

I am writing to inform you of an urgent task that must be completed. As TROTP Pharmacy & Beauty plans to open three new stores in prime locations during the second half of this year, we need to evaluate our workforce and potentially transfer some employees to these new branches. The new stores will be located in Carindale, Coorparoo, and Moorooka. 

You are required to conduct a survey among your employees to determine their interest in transferring to the new stores. Complete this survey for each employee and submit the results by next Friday, without exception. 

Present the survey in a table format, with the following columns: 
● Employee ID 
● Employee Name 
● Interest in Transferring to the Three New Stores (High, Medium, or Low, represented by H, M, or L) 
● Distance from Employee's Residence to Carindale, Coorparoo, and Moorooka (Far, Medium, or Near, represented by F, U, or N) 

Inform employees of the advantages of transferring to these new branches, such as potential for growth, increased visibility, and promotion opportunities. Ensure that they are aware of the company's plans and motivated to contribute to our ongoing success. 

Complete this task promptly and accurately. If you have any questions or concerns, contact me immediately. 

Sincerely, 

Alicia Wellington 
General Manager 
TROTP Pharmacy & Beauty 

As per your request, I have conducted the survey among our South Brisbane branch employees. Please find the completed table below:
642fb3a6912cb.jpg

【題組】178. How are the distances from the employees' residence to the new stores represented in the survey table?
(A)In kilometers.
(B)In miles.
(C)In driving time.
(D)Using the letters F, U, and N.


16(C).
X


【題組】179. According to the results of the survey of South Brisbane branch employees, if the company prioritizes employees with high interest and proximity to the new stores, which two employees are most likely to be selected for transfer?
(A)Emily Brown and Jessica White.
(B)Emily Brown and Laura Martin.
(C)Sophie Harris and Lisa Thompson.
(D)Sarah Clark and Jessica White.


17(C).
X


Questions 186~190 refer to the following advertisement, order, and email.
Vitality-Haven Drugstore
Vitality-Haven Drugstore is a leading chain of pharmacies dedicated to providing top-quality healthcare products and personalized customer service. With a wide range of prescription medications, over-the-counter drugs, health supplements, and wellness products, we cater to the diverse needs of our customers. 
Facebook: www.facebook.com/Vitality-HavenDrugstore 
Instagram: @vitality-havendrugstore
642fb70b08594.jpg
Name: Jennifer Wells
Title: Regional Manager
Email: jennifer.wells@vitality-havendrugstore.com

Order Summary #TF2560737
Customer: Intellimachining Inc.
642fb7cb8c6e3.jpg
Name: Jennifer Wells
Title: Regional Manager
Email: jennifer.wells@vitality-havendrugstore.com

Subject: Order #TF2560737 - WRONG ITEMS DELIVERED
To: Jennifer Wells,

Dear Jennifer Wells,

I am writing to you with absolute disgust and frustration over the wrong items delivered to our company, Intellimachining Inc., under Order #TF2560737. This is beyond unacceptable and has caused significant disruption to our operations.

As the representative of Intellimachining Inc., I demand an immediate explanation for this outrageous mistake. Our order summary clearly indicated the required items and quantities for each of our departments, and yet we received a completely different set of products. How could your company commit such a grave error? Do you not have any respect for your customers and their needs?

We expect a prompt resolution to this matter. We demand an immediate replacement of the wrong items with the correct products as specified in our original order. If we do not receive a satisfactory response and corrective action within 24 hours, we will be forced to escalate this matter to higher authorities and consider taking legal action.

Sincerely,

Joel Guinto
Quality Control Department Manager
Intellimachining Inc

【題組】186. According to the advertisement, what is the bulk price for 50+ units of Multivitamin Supreme?
(A)$40.00.
(B)$36.00.
(C)$28.00.
(D)$26.50.


18(C).
X


Questions 181~185 refer to the following article and .

How to Become a Digital Nomad 

The digital nomad lifestyle has gained popularity in recent years as more people seek location-independent careers. If you are interested in transitioning to a remote work and travel lifestyle, here are some steps to consider: 

1. Identify your skills and interests: To succeed as a digital nomad, it's important to have a skill set that's in demand and aligns with your interests. Consider what you're good at and what you enjoy doing, and research which careers or industries offer remote work opportunities.
2.Build a professional network: Networking is key to finding remote work opportunities and building a successful career as a digital nomad. Join online communities and attend industry events to connect with like-minded professionals and potential clients.
3.Develop a strong online presence: Your online presence is crucial to establishing yourself as a credible professional and attracting clients. Create a professional website and social media profiles, and showcase your skills and experience through a portfolio or case studies.
4.Establish a financial plan: As a digital nomad, your income may fluctuate, so it's important to establish a financial plan that allows you to live comfortably and save for the future. Consider factors such as your cost of living, income goals, and potential tax implications.
5.Prepare for travel: Finally, as a digital nomad, you'll likely be traveling frequently. Research visa requirements and travel restrictions for the countries you plan to visit, and consider factors such as housing, transportation, and insurance. Also, ensure that you have reliable technology and internet access to stay connected with clients and colleagues.

Contact the author of this article: John Nova  @coolhomeoffice.com>@coolhomeoffice.com>

@coolhomeoffice.com>@coolhomeoffice.com>

To: John Nova

Subject: Seeking advice on becoming a digital nomad

Dear John,

I hope this email finds you well. My name is Emily, and I've been following your blog on remote working for a while now. I'm writing to seek your advice on becoming a digital nomad.

I'm seriously considering transitioning to a location-independent career and lifestyle, but I have a couple of concerns that I hope you can help me address. The two biggest challenges that I'm currently facing are:

Financial stability: While I understand the importance of building an emergency fund and having a solid financial plan, I'm worried about the uncertainty of income as a digital nomad. How can I ensure a steady stream of income while still maintaining the freedom and flexibility that comes with being a digital nomad?

Loneliness and isolation: As an extroverted person, I'm concerned about the potential for loneliness and isolation that comes with a remote work and travel lifestyle. How can I stay connected with others and build a sense of community while constantly on the move?

I'd greatly appreciate your insights and advice on these challenges. Your blog has been a great source of inspiration and information for me, and I value your expertise in this field.

Thank you for taking the time to read my email, and I look forward to hearing back from you.

Best regards,

Emily Lindsay

@coolhomeoffice.com>@coolhomeoffice.com>

【題組】184. According to the email, what is Emily's concern about financial stability as a digital nomad?
(A) The need to maintain a high income level.
(B)The uncertainty of income as a digital nomad.
(C)The cost of living in different countries.
(D)The need for regular access to investment opportunities.


19(C).
X


Questions 151~152 refer to the following information.

You might be aware of the trend of some companies adopting a four-day workweek in Britain, where employees work four days a week instead of the traditional five. This can provide employees with an additional day off during the week, which can improve work-life balance and enhance productivity and well-being.

Several companies in the UK have already implemented a four-day workweek, including the insurance company Simply Business, which announced a trial of the policy in 2021. The company reported that productivity increased by 30%, while employee well-being improved. Other UK firms, such as the marketing agency Brainlabs and the design company Studio Cotton, have also adopted this policy.

While this trend is still relatively new and not yet widespread, it has gained attention from both workers and businesses alike as a potential way to improve work-life balance and job satisfaction.

【題組】152. What benefits can the four-day workweek provide to employees?
(A)Improved work-life balance and productivity.
(B) Increased workload and stress levels.
(C)Longer working hours and less free time.
(D) Decreased job satisfaction and employee well-being.


20(C).
X


112. When the customer complained about the service, the manager _____ .
(A) accelerated
(B) apologized
(C) archived
(D) assembled


21(C).
X


Questions 153~154 refer to the following information. 

Ace Atelier envisions transforming urban spaces for the types of individuals that make cities captivating - including artists, musicians, inquisitive travelers, and digital nomads. Ace Hotel Sydney is the initial expansion of the brand located south of the equator, following the establishment of hotels in Palm Springs, Kyoto, New York, and other cities.

Located within a historic former brick factory in Surry Hills, the contemporary design of the interiors pays tribute to the fabric of the central neighborhood, boasting imaginative spaces and a cozy color scheme. The 264 guest rooms each possess distinct features, including soundproof textural walls, guitars, eco-friendly amenities, and some even with floor-to-ceiling windows.

【題組】 153. What types of individuals does Ace Atelier aim to attract with its urban spaces?
(A) Business executives and corporate travelers.
(B) Artists, musicians, curious travelers, and digital nomads.
(C) Families with young children and elderly couples.
(D) Adventure seekers and extreme sports enthusiasts.


22(C).
X


Questions 181~185 refer to the following passage and blog article.

Small businesses can greatly benefit from emerging technologies, which are constantly changing the business landscape. The increasing accessibility and affordability of these technologies make it easier for small businesses to integrate new tools into their operations. For example, cloud computing can reduce the cost and hassle of maintaining physical servers, while artificial intelligence can help businesses analyze data and make better decisions. Automation can also reduce the need for manual labor, freeing up time and resources for other tasks.

Moreover, emerging technologies can help small businesses compete with larger companies by leveling the playing field. Social media platforms allow small businesses to market themselves to a wider audience without having to spend as much on traditional advertising. Digital payment systems can also provide small businesses with the ability to offer convenient payment options to customers, even if they do not have the same resources as larger businesses.

Overall, the potential benefits of emerging technologies are significant, and small businesses that embrace them can gain a competitive advantage in today's fast-paced business world.

As the owner of Tasty Bites, I recently had my first experience with emerging technology that helped our restaurant compete with larger chain restaurants in the city. We invested in new technology that allowed us to streamline our operations and reduce costs, while still maintaining the quality and personalized experience that our customers love.

This technology allowed us to automate many of our processes, freeing up our employees' time to focus on more complex tasks. For example, we were able to automate our inventory management system, which helped us to keep track of our stock levels and reduce waste. We also implemented new software that improved our customer service, allowing us to respond to customer inquiries and feedback more quickly and efficiently.

In addition, we integrated cloud-based tools into our business operations, which provided us with greater flexibility and scalability. We were able to access our data and applications from anywhere, at any time, which allowed us to make more informed decisions and respond more quickly to changes in the market. 

Overall, our experience with this emerging technology has been transformative for our business. It has allowed us to compete with larger chain restaurants by streamlining our operations and reducing costs, while still providing a personalized experience to our customers. As technology continues to evolve, we are excited to explore new opportunities to grow our business and stay ahead of the competition.

by David Bailey, Owner of Tasty Bites

【題組】182. According to the passage, what is one emerging technology that can help businesses analyze data?
(A) Artificial intelligence.
(B) Paper records.
(C) Fax machines.
(D) Email.


23(C).
X


Questions155~157 refer to the following conversation.

Hunter: Look at the gorgeous cupcakes on this catalog. I am going to initiate a group buying. Anyone that participates is entitled to a 40% discount. Are you up for it?
Claire: Thank you for thinking of me, but I need to go on a crash diet now because I'm going to my bestie's wedding next month.
Hunter: No problem, I understand. How about we organize a group buying after the wedding? The offer will still be available then.
Claire: That's a great idea. I'm sure I'll be craving something sweet by then. Count me in for the next group buying.
Hunter: Perfect! I'll let you know when we have another event. I'm sure everyone will be excited to hear about it.

【題組】155. What is the reason Claire declined Hunter's offer for the group buying?
(A)She has a food allergy.
(B)She is on a strict budget.
(C)She does not like cupcakes.
(D) She is going on a crash diet for a wedding.


24(C).
X


Questions 186-190 refer to the followingweb page and emails.

Welcome to "AppEase," the premier app design studio that creates customized mobile apps to streamline the guest experience in the hospitality industry.

Our team of expert designers understands the importance of creating a seamless and effortless experience for guests, and we use cutting-edge technology to deliver innovative and user-friendly solutions.

Our services include custom app design and development, integration with existing systems, and ongoing maintenance and support. We work closely with our clients to understand their unique needs and create tailored solutions that exceed expectations.

Our mobile apps offer a range of features to enhance guest experiences, including easy check-in and check-out, personalized recommendations, mobile key access, room service ordering, and much more.

Don't hesitate to get in touch with us today to discover how our services can elevate your hospitality business.
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Subject: Inquiry about Customized Mobile Apps

Dear AppEase Team,

My name is Alex, the owner of a beachfront B&B called SeaSpray located in Jakarta, which has been in operation for just over a year. I recently came across your website and were impressed with the services you offer.

I am interested in acquiring two customized mobile apps for our business, one for room booking and check-in/check-out the other to help us manage our operations and finances. I believe that these apps will help streamline our business processes and provide a better experience for our guests.

Could you please provide me with a quote for the development of these two mobile apps, along with an estimated timeline for completion? We would also appreciate it if you could let us know about the after-sales maintenance and upgrade costs that we should anticipate.

We are excited about the prospect of working with your team and look forward to hearing back from you soon.

Best regards,

Alex

Owner, SeaSpray Beachfront B&B
-----------------------------------------------------------

Subject: Re: Inquiry about Customized Mobile Apps

Dear Alex,

Thank you for your interest in our customized mobile app development services for your beachfront B&B. We can definitely develop two apps, one for room booking and check-in/check-out the other to help you manage your operations and finances.

To provide you with an accurate quote, we need more information about your specific requirements. Once we have that, we'll be able to give you a detailed quote and an estimated timeline for completion.

We also provide ongoing support and maintenance for the apps after the development is complete. If you have any questions or concerns, please feel free to contact us.

Thank you for considering AppEase for your mobile app needs.

Best regards,

The AppEase Team


【題組】188.What type of mobile apps is Alex interested in acquiring for SeaSpray Beachfront B&B?
(A) Booking and check-in/check-out apps.
(B) Social media and online marketing apps.
(C) Food ordering and delivery apps.
(D) Educational and e-learning apps.


25(C).
X


Questions 181 ~ 185 refer to the following information and email.

Early Retirement Package - Key Takeaways

1. Eligibility: The early retirement package is available to employees who meet the predetermined eligibility criteria set by Han-Machinery Corp. This may include factors such as age, years of service, and other specific requirements.

2. Financial Compensation: The package provides a financial incentive to eligible employees who choose to retire early. The compensation may include a combination of severance pay,retirement benefits, and additional bonuses based on the employee's tenure and contribution to the company.

3. Healthcare Benefits: Retirees who opt for the early retirement package will receive continued access to healthcare benefits, including medical insurance, dental coverage, and vision benefits. The specific details and duration of these benefits will be outlined in the package.

4. Retirement Plans: The early retirement package may offer assistance and guidance to employees in transitioning their retirement plans. This may include providing information about pension plans, 401(k) options, and other retirement savings vehicles, helping employees make informed decisions about their financial future.

5. Additional Support: In order to facilitate a smooth transition, Han-Machinery Corp. may provide additional support services to retiring employees. This may involve career counseling, job placement assistance, or access to educational resources to help employees explore new opportunities beyond their current role.

6. Non-Disclosure Agreement (NDA): Employees who choose to accept the early retirement package may be required to sign a non-disclosure agreement to protect confidential company information and prevent any potential conflicts of interest.

7. Timeframe and Deadlines: The early retirement package will have a specific timeframe within which eligible employees can choose to opt-in. There will be clear deadlines for employees to review the package, seek legal or financial advice if necessary, and make their final decision.

It is important to note that the above key takeaways are a general outline and should be further developed and tailored to the specific needs and policies of Han-Machinery Corp.
___________________________________
Subject: Early Retirement Application

Dear Management Team,

I hope this email finds you well. After careful consideration, I would like to formally apply for the early retirement package offered by Han-Machinery Corp.

With over two decades of dedicated service in the Marketing Department, I believe this opportunity aligns with my long-term goals and aspirations. The financial compensation and continued access to healthcare benefits provided by the package would greatly support my transition into retirement.

Moreover, I would like to recommend Candy Lee as my successor for the position of Head of Marketing Department. Candy Lee has consistently demonstrated exceptional leadership skills and a deep understanding of our marketing strategies. I believe she possess the necessary experience and expertise to lead the department successfully.

I kindly request your guidance in initiating the necessary procedures and would appreciate any assistance in navigating the retirement plans and additional support services available.

Thank you for your attention to this matter.

Sincerely,

Richard Carl
Head of Marketing Department

【題組】181.Which of the following benefits may be included in the early retirement package offered by Han-Machinery Corp.?
(A)Severance pay and retirement benefits.
(B)Stock options and tuition reimbursement.
(C)Paid vacation and sick leave.
(D)Extra paid overtime and company car.


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