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試卷測驗 - 112 年 - 新制多益閱讀測驗第三回#113411

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1(B).

101. Companies should show they value individuals as customers and partners, _____ resources to exploit.
(A)yet another
(B) rather than
(C) above all else
(D)instead

2(D).

102. If _____ properly, glass fences will require minimal maintenance, consisting of regular washing with soap and water.
(A)install
(B) installed
(C) installing
(D)installation

3(D).

103. The guest speaker Jessica Holler will present a program _____ the rise of hate speech on the internet and the impact on people.
(A)center
(B) centering
(C) center on
(D)centering on

4(A).

104. Our company works _____ to assist employees and their families as they apply for and receive financial aid.
(A)diligence
(B) to diligence
(C) diligent
(D)diligently

5(D).

105. The purpose of this webinar is to give _____ candidates an overview of the different departments at the EEA and the various employment opportunities available.
(A)prospective
(B) prosperity
(C) prospectus
(D)prosperous

6(　).

106. Some people believe that major social media platforms are _____ to take steps to restrict false information than alternative ones.
(A)more likely
(B) quite possibly
(C) higher probability
(D)greater likelihood

7(　).

107. Survey responses show _____ companies in the country are planning to continue with a fully-remote workforce.
(A)few
(B) little
(C) another
(D)neither

8(　).

108. Growing pressures from infrastructure development, oil exploration, and industrial logging _____ ecosystem health the world.
(A)threat
(B) threatening
(C) threaten
(D)which threats

9(　).

109. _____ you are looking for work or trying to improve your promotion prospects, volunteering can be a great way to learn and develop the skills you need.
(A)Nevertheless
(B) Whether
(C) Regardless of
(D)No matter

10(　).

110. Most job-seekers the manager has interviewed have said a poor work-life balance is a _____ when they are considering a new job.
(A)dealbreaker
(B) blockbuster
(C) power-seeker
(D)shareholder

11(　).

111. _____ trying to do everything yourself, you can discuss sharing responsibilities with your coworkers.
(A)For the purpose of
(B) Meant to
(C) Instead of
(D)In order to

12(　).

112. The whole team seemed to _____ the project before the management agreed to allocate further funds.
(A)have given up
(B) have been giving up
(C) giving up
(D)be given up

13(　).

113. Modern-Eatery Catering does not supply tables or chairs for food service. _____ , clients must supply appropriate tables for food service and guest seating at their site during the time stated on the order.
(A)Though
(B) Likewise
(C) Despite
(D)Accordingly

14(　).

114. North-Bay Canteen serves a variety of hot desserts, _____ from bread puddings to fruit cobblers.
(A)ranged
(B) ranging
(C) whose range
(D)which ranging

15(　).

115. Replacing fossil fuels with green power is a core way for the world to _____ the impacts of climate change.
(A)accelerate
(B) deal
(C) tackle
(D)undergo

16(　).

116. We have a member of fifteen, a few of _____ struggle with punctuality.
(A)who
(B) whom
(C) them
(D)themselves

17(　).

117. One of the growing trends is that both men and women want to first establish _____ in the labor market before founding a family.
(A)they
(B) their
(C) them
(D)themselves

18(　).

118. In our company, the number of employees who have a master’s degree has exceeded _____ of employees who only have a bachelor’s degree.
(A)it
(B) that
(C) which
(D)those

19(　).

119. Some office workers may find _____ unnecessary to make dinner after a tiring day because of a wide choice of ready meals in convenience stores.
(A)it
(B) that
(C) which
(D)themselves

20(　).

120. Working under pressure to meet deadlines _____ something at work that can stress me out.
(A)be
(B) are
(C) is
(D)will

21(　).

121. At the trade fair last Saturday, vendors _____ to attract more patrons were shouting slogans.
(A)wishing
(B) who wishing
(C) that was wished
(D)had wished

22(　).

122. Most of my friends spend most of their money enjoying delicious cuisine _____ by celebrity chefs.
(A)create
(B) created
(C) which created
(D)is created

23(　).

123. While in recent months _____ a surge in the percentage of adult citizens who walk to and from work, the “Walk for a Healthy Future” campaign is not a big success.
(A)we have
(B) we have been
(C) there has
(D)there has been

24(　).

124. If you are willing to work hard, _____ to learn and have the right attitude you will exceed your business targets.
(A)visionary
(B) perseverance
(C) eager
(D)passion

25(　).

125. Though so far we have not been able to celebrate this event in person, that does not _____ your achievements or our pride in you.
(A)subscribe to
(B) get down to
(C) detract from
(D)spring from

26(　).

126. Notions _____ working from an office improve productivity or idea generation haven’t been backed up by evidence.
(A)of
(B) which
(C) that
(D)what

27(　).

127. The rents of the two warehouses in the Arch-D District are _____ those of the warehouses in the East Orient District.
(A)comparable to
(B) compared with
(C) comprehensible to
(D)comprised of

28(　).

128. Some dietary supplements can help you get adequate amounts of essential nutrients if you don’t eat a nutritious variety of foods. _____ , supplements can’t take the place of the variety of foods that are important to a healthy eating routine.
(A)Therefore
(B) Ironically
(C) Originally
(D)However

29(　).

129. Once the details of the expansion plan _____ , the company’s Public Relations Manager will make an announcement.
(A)finalizes
(B) are finalized
(C) will finalize
(D)will be finalized

30(　).

130. _____ your main priority is to create a balance sheet quickly without worrying about any technical details, MatchAccountantCloud.com is our recommended choice.
(A)If only
(B) If
(C) What if
(D)Otherwise

31(　).

Part 6 Text Completion

Questions 131~134 refer to the following text.

Last year was a difficult year for many people around the world. COVID, conflict and other crises have never been far from the media __131__ . Our clients too have a tough time. But __132__ our financial advice and cash flow solutions, as small businesses, our clients did well to weather the difficulties. __133__

We can help you at various __134__ of your business’s development, from its start-up phase through the early days of expansion, to establishing and maintaining growth.

【題組】131.
(A)tycoons
(B) headlines
(C) specialists
(D)campaigns

32(　).

【題組】132.
(A)with
(B) despite
(C) unlike
(D)throughout

33(　).

【題組】133.
(A)We would like to keep you up to date by email with useful business tips, advice and information about our product.
(B) We offer a range of free services including commercial property searches and business finance assistance.
(C) They were asked to complete a Consent to Credit Check form for each director, owner or partner.
(D)They came to us because our experienced team can help find the right finance for their business.

34(　).

【題組】134.
(A)moves
(B) edges
(C) stages
(D)occurrences

35(　).

Questions 135~138 refer to the following email.

In the five major cities of our country, a six-month trial among one hundred twenty volunteer companies in 2021 showed a positive impact on company performance, __135__ and employee wellbeing. Employees working the shortened week __136__ less stress and fatigue, plus improved work-life balance and satisfaction. __137__ , the employees of these companies are keen to make shorter working weeks the norm.

We have seen very successful examples everywhere, from non-profits to manufacturing companies. However, some experts believe there are industries, such as manufacturing, that may have a more difficult time __138__ to a shortened workweek. Although the global movement in support of the four-day week is gathering pace, it is not yet a mainstream work practice.

【題組】135.
(A)product
(B) productive
(C) produce
(D)productivity

36(　).

【題組】136.
(A)accused
(B) complained
(C) objected
(D)reported

37(　).

【題組】137.
(A)Unsurprisingly
(B) Ironically
(C) Unfortunately
(D)Presumably

38(　).

【題組】138.
(A)pivoting
(B) conducting
(C) eliminating
(D)overlooking

39(　).

Questions 139~142 refer to the following article.

Golden Arena offers flexible event space with __139__ configurations, break-out rooms and bespoke hospitality areas all under one roof. Our team of __140__ event professionals can help you produce an unforgettable experience. We host hundreds of events a year, from conferences and awards ceremonies in the arena bowl to meetings, dinners and launch events in our dedicated event facilities. __141__ you are looking for an intimate event for 20 guests or a larger showcase, we have capacity for up to 3,000.

__142__ The arena is accessible by all forms of public transport and has ample parking within easy walking distance.

【題組】139.
(A)a variety of
(B) a great deal of
(C) a plenty of
(D)a large quantity of

40(　).

【題組】140.
(A)indifferent
(B) dedicated
(C) inactive
(D)delinquent

41(　).

【題組】141.
(A)It
(B) That
(C) Whether
(D)Whatever

42(　).

【題組】142.
(A)Golden Arena is looking to launch monthly or bi-monthly competition to help promote partner products and events.
(B) Golden Arena offers an exciting program of nature and science-based activities to delight and inspire young minds.
(C) Whatever your taste, style or budget, there's something for everyone in this travel guide.
(D)Our enviable location is in the heart of the city and is surrounded by an abundance of restaurants and amenities.

43(　).

Questions 143~146 refer to the following webpage.

Strong communication skills can help you to achieve impact and accelerate change for the benefit of society. As systems become increasingly volatile, __143__, and complex, __144__ communication skills can help foster collaboration, improve problem-solving, and impact decision-making. __145__ in social groups or business organizations, leaders across all segments of society and industry need to leverage communication to better __146__ objectives, influence stakeholders, and drive positive change.

【題組】143.
(A)certain
(B) certainty
(C) uncertain
(D)uncertainly

44(　).

【題組】144.
(A)fine tuning
(B) finely tuning
(C) fine tuned
(D)finely tuned

45(　).

【題組】145.
(A)Regardless
(B) Whether
(C) Whatever
(D)Regarding

46(　).

【題組】146.
(A)meet
(B) publicize
(C) affirm
(D)finalize

47(　).

Part 7 Reading Comprehension

Questions 147~148 refer to the following text.

TAIMENT Government's main goal is to create a convenient public transportation system for all citizens. To address the real needs of each community, a public hearing will take place on October 1 to gather information about possible bus routes.

【題組】147. According to the text, the main purpose of the open discussions is to understand what the local residents think about _____ .
(A)building public transportation routes
(B) detailing the progress in easing traffic
(C) raising funds to help bus drivers from local communities
(D)merging the bus companies into one

48(　).

【題組】148. The word “address” in line 2 is closest in meaning to _____ .
(A)satisfy
(B) flatter
(C) conclude
(D)accomplish

49(　).

Questions 149~150 refer to the following text.

If you need to buy an on-the-spot snack, make it something reasonably nutritious. Try to shop after a meal, so your children aren’t hungry, and let them know they can choose only one item. Since small children are too young to choose from an entire aisle of food, pick out two or three items that you find acceptable and that you know they like, such as rice crackers or a small banana, and let them choose which one they want.

In general, try to limit the number of sweet snacks that you keep at home to one or two types of biscuit and one flavor of ice cream, for example. And stock up on different healthy snacks. Be aware, though, that some healthy-sounding snacks are full of sugar–for example, cereal bars contain a lot of sugar and many fruit juice drinks have added sugar or artificial sweeteners.

【題組】149. What is the main topic of the text?
(A)“Do children need vitamin supplements?”
(B) “What are some nutritious alternatives to sweet foods?”
(C) “How can I make snacks healthier?”
(D)“Healthy eating is all about balance.”

50(　).

【題組】150. According to the text, what should parents do to reduce sugary intake of their children?
(A)Avoid buying sweet snacks.
(B) Keep a fixed number of sweet snacks in reserve at home.
(C) Do at least an hour of vigorous exercise after eating sweets snacks.
(D)Don’t stock up on sugary drinks. Instead, keep a jug or bottles of cold water in the fridge.

51(　).

Questions 151~152 refer to the following social media post.

Miranda Porter, 18 hours ago

It was a wonderful sightseeing tour of the beautiful historic city, yet there was one downside. Though the tour guide was genuinely enthusiastic about showing the group around, he was speaking with a strong accent, which made it hard for me to understand his presentation on all the sites we visited that day. I couldn’t make head nor tail of his presentation and I was sure that no one else could. Actually, in private, all the members of our group talked about this issue and we all agreed it was why the trip was imperfect and we lost interest in experiencing the sights, sounds and tastes of the city.

12 Likes, 3 comments

【題組】151. What was the main problem Miranda encountered during the trip?
(A)Cultural differences
(B) Racial harassment
(C) The language barrier
(D)Overcrowding

52(　).

【題組】152. Which of the following was NOT the negative consequence of the problem?
(A)Being unable to get detailed information about the places.
(B) Ruining the reputation of the tour guide.
(C) Losing interest in finding out more about the city.
(D)Returning from the holiday with bad memories of the trip.

53(　).

Questions 153~154 refer to the following text.

Technology plays a big part in most people’s lives these days, but how do you make sure it actually improves your life rather than is distracted? In this course, you’ll discover why a healthy relationship with technology is so important, and how you can become more aware of your own online usage. You’ll also learn about the different tools you can use to help you develop and maintain healthy tech habits.

【題組】153. What is the main purpose of this text?
(A)To announce the winners of a contest.
(B) To present a few examples of educational technologies.
(C) To introduce a course instructor.
(D)To give information about a training course.

54(　).

【題組】154. What is the most likely title of the course in this text?
(A)Promoting a business with online advertising.
(B) Connecting with customers over mobile.
(C) Intro to digital wellbeing.
(D)Using digital tools for everyday tasks.

55(　).

Questions 155~157 refer to the following memo.

To: All Staff

From: Chief Executive Officer

Recently we have bought some digital display boards but haven’t found skilled graphic designers who can make quality electronic brochures for our existing brick-and-mortar stores and one that is going to open next month. In view of this, I am hoping my fellow workers to recommend one or two. If you think there is anyone capable of helping us with the design work, please ask the designer(s) to email me.

【題組】155. What is the main purpose of the memo?
(A)To recommend graphic design services to staff members.
(B) To consult staff about the brands sponsorship of sports events.
(C) To look for people for content creation.
(D)To introduce a new scheme for talent scouting.

56(　).

【題組】156. Which of the following is the ultimate aim of the design work?
(A)To attract interest from potential customers.
(B) To prevent employees from being headhunted.
(C) To share the secret to making electronic brochures.
(D)To weigh the advantages and disadvantages of digital display boards.

57(　).

【題組】157. What can be inferred from the memo?
(A)A new online shop is going to open.
(B) The CEO is in need of corporate sponsors.
(C) The CEO needs some full-time employees capable of helping with the design work.
(D)The digital display boards that were recently purchased have not yet fulfilled their function.

58(　).

Questions 158~160 refer to the following letter.

March 2

General Factory Supply Ltd.

Dear Mrs. Wang,

On behalf of General Factory Supply Ltd, I am writing to inform you of the result of the interview on February 28. Despite your impressive qualifications, it seems that your personal network may not be as strong as we require for Sales Manager. Therefore, we are not going to offer you the position. We believe that we will benefit greatly from another candidate’s network of professional contacts.

Despite the sad news, we would like to encourage you to continue to pursue other opportunities that match your skills and experience, and we wish you all the best in your future endeavors. We will keep your resume on file and will contact you if a suitable position becomes available in the future.

Thank you again for your interest in our company and for taking the time to interview with us.

Best regards,

Sarah Kim

【題組】158. What is most likely Sarah Kim’s title?
(A)Customer Success Coordinator
(B) Human Resources Manager
(C) Technical Support Specialist
(D)Product Manager

59(　).

【題組】159. Why wasn’t Mrs. Wang offered the position as Sales Manager at General Factory Supply Ltd.?
(A)Because she didn’t have impressive qualifications.
(B) Because the position was already filled before her application for it.
(C) Because someone else had a wider network of contacts.
(D)Because she was given an interview for another position in another department.

60(　).

【題組】160. What is most likely true after Mrs. Wang received the letter?
(A)Her application is saved in the company’s talent database.
(B) Her application will be deleted according to the General Data Protection Regulation.
(C) Very soon, she will be offered another job in another department.
(D)Sarah Kim will do everything in her power to take Mrs. Wang on as Sales Manager.

61(　).

Questions 161~163 refer to the following email.

Date: May 3

Subject: Bad dinning experience at your restaurant

Dear Manager of Wonderful Season Kitchen,

I am writing to express my disappointment with the service I received at your restaurant on May 1. I visited your establishment with a group of friends in celebration of getting a lucrative contract, and unfortunately, we experienced a significant delay in receiving our food.

We arrived at the restaurant at P.M. 6:00, and we were seated promptly. However, it took over twenty minutes for our server to take our order. After we finally placed our order, it took an additional twenty minutes for our food to arrive at the table. During this time, we were left waiting without any updates or apologies from the staff.

When our food finally arrived, it was cold and lacked the quality that we have come to expect from your restaurant. We were extremely disappointed with the overall experience and felt that the slow service detracted from the quality of the food.

I hope that you will take this feedback seriously and take steps to improve the speed and quality of service at your restaurant.

Thank you for taking the time to read my concerns.

Sincerely,

Sophia Parker

【題組】161. How long did it take for Sophia Parker and her friends to receive their food after they were seated?
(A)Ten minutes.
(B) Twenty minutes.
(C) Forty minutes.
(D)An hour.

62(　).

【題組】162. For what purpose did Sophia Parker have dinner at Wonderful Season Kitchen?
(A)To celebrate a friend’s birthday.
(B) To have a family gathering.
(C) To mark a milestone at work.
(D)To negotiate a contract with a major client.

63(　).

【題組】163. What was the reason for Sophia Parker's disappointment with Wonderful Season Kitchen?
(A)The slow service.
(B) The background noise.
(C) The quality of the food.
(D)The lengthy process of the refund payment.

64(　).

Questions 164~167 refer to the following instant message chain.

Oliver: Hi Sarah, do you have a moment to chat about staffing?

Sarah: Sure, what's on your mind, Oliver?

Oliver: Well, we've been having some productivity issues lately, and I'm wondering if we should hire some more skilled workers.

Sarah: That's definitely an option. What kind of skills are we looking for?

Oliver: I think we need a few people with experience in project management to lead the teams. Besides, I think it is ok to hire one or two new graduates to help with data analysis.

Sarah: Got it. Do you think we should reach out to any recruiting agencies or post job listings on online job boards?

Oliver: That's a good idea. It might widen our pool of potential candidates.

Sarah: Have you considered training our current employees?

Oliver: I have, but it takes time and resources to train people up to that level. And in the meantime, we are falling behind on our projects. You just reminded me of the two university interns, who impressed me a lot. They are going to graduate three months from now if my memory serves. Please remember to ask them if they are interested to become our formal employees.

Sarah: I will. Have you talked to our budget department about the cost of hiring new employees with those skills?

Oliver: Yes, I have, and we have enough room in the budget to make some hires.

Sarah: Okay, I'll start looking for qualified candidates. How many positions are we looking to fill?

Oliver: Let's begin with hiring four candidates excluding the interns. I wish to be able to schedule some interviews in two weeks, and we can use that opportunity to give the interviewees a better idea of our corporate culture. I’ll let you make a five introduction presentation as the beginning of each interview. You should arrange interviews for the two interns, too. Thank you for your assistance, Sarah. Sarah: No problem, Oliver. I'll keep you updated on the progress.

【題組】164. What did Oliver expect regarding the new positions?
(A)A few experienced project managers.
(B) A few experienced data analysts.
(C) A few experts in large construction projects.
(D)A few fresh graduates to deal with recruiting agencies.

65(　).

【題組】165. What did Oliver mean when he said “They are going to graduate three months from now if my memory serves.”?
(A)It was his mistake to graduate from university.
(B) Oliver wished his memory were as good as the university interns.
(C) Oliver was almost certain he remembered when the interns would graduate correctly.
(D)Oliver was not confident enough about the time he graduated from university.

66(　).

【題組】166. Why didn’t Oliver prefer to train the current employees?
(A)He believed that the university interns would work on a full-time basis.
(B) He thought the cost of training wouldn’t be approved by the budget department.
(C) He need a more efficient way than employee training.
(D)He would consider training the current staff later that year.

67(　).

【題組】167. What should Sarah do according to what Oliver asked?
(A)She should post four job openings on the official website in two weeks.
(B) She should find time to talk to the university interns.
(C) She should create a series of videos to introduce her company’s corporate culture.
(D)She should start contacting training course providers as soon as possible.

68(　).

Questions 168~171 refer to the following memo.

To: All Staff

From: William Johnson

Date: December 3

Subject: Year-End Party Prize Draw

Dear Team,

--[1]--As we approach the end of the year, I am excited to announce that we will be hosting our annual year-end party to celebrate our achievements throughout the year. As you know, this has been an extraordinary year for us, and we want to take this opportunity to recognize and reward our exceptional team members.

I am excited to announce that this year's year-end party will feature our biggest prize draw ever! We will be giving away amazing prizes, including a grand prize worth $10,000, to the lucky winners.--[2]--The prize draw will take place at the party, and full-time employees will be eligible to participate.

This prize draw is our way of showing our appreciation for your dedication to the success of our company.--[3]--

I hope you are as excited as I am about this year's year-end party and the amazing prizes we have in store for you.--[4]--We look forward to celebrating with you soon!

Sincerely,

William Johnson

【題組】168. The word “extraordinary” in line 3, paragraph 1 is closest in meaning to:
(A)“after a long time or after a lot of things happened”
(B) “extremely unkind and unpleasant”
(C) “having an attitude that is not helpful and not expecting success”
(D)“very much more impressive than usual”

69(　).

【題組】169. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “We value each and every one of you, and we want to reward you for your contributions to our growth.”
(A)[1]
(B) [2]
(C) [3]
(D)[4]

70(　).

【題組】170. Who will be able to take part in the prize draw?
(A)Those who work on a full-time basis.
(B) Those who work on a voluntary basis.
(C) All suppliers and contractors.
(D)All interns.

71(　).

【題組】171. What is the main purpose of the prize draw?
(A)To decide who will be promoted to senior manager.
(B) To settle a dispute between the team members.
(C) To express thanks for the contributions to the company.
(D)To appreciate the significance of the year-end party.

72(　).

Questions 172~175 refer to the following passage.

Work-life balance has become an essential aspect of modern-day working culture. Employees who are granted the flexibility to manage their schedules have been shown to be more productive than those who have no control over their working hours. In fact, studies have found that employees with full schedule flexibility report39% higher productivity scores than those with no ability to adjust their working hours.

The reason for this is that employees with schedule flexibility are better able to manage their personal and professional responsibilities. They can take care of their children or elderly parents, attend important appointments or meetings, and engage in personal hobbies or interests, without sacrificing their work obligations. This allows them to maintain a healthy work-life balance, leading to a happier and more fulfilled workforce.

Additionally, employees with schedule flexibility are often more engaged and motivated in their work. Knowing that their employer trusts them to manage their own schedules fosters a sense of autonomy and responsibility, which can lead to greater job satisfaction and a sense of fulfillment.

Employers who offer schedule flexibility can also benefit from higher retention rates and decreased absenteeism. By showing that they value their employees' personal lives and prioritize their well-being, employers can create a more positive and supportive work environment, leading to a more loyal and dedicated workforce.

In conclusion, offering schedule flexibility to employees is not only beneficial to their personal lives but also to their work performance. By allowing employees to take control of their schedules, employers can foster a more productive, engaged, and loyal workforce.

【題組】172. The word “those” in line 3, paragraph 1 refer to:
(A)Employers.
(B) Job seekers.
(C) Employees with flexible working arrangements.
(D)Employees granted the flexibility to manage their schedules.

73(　).

【題組】173. What is the reason behind the higher productivity scores of employees with schedule flexibility?
(A)They can work longer hours.
(B) They have more personal time.
(C) They can balance personal and professional responsibilities.
(D)They are more motivated by their work.

74(　).

【題組】174. What is the benefit of offering schedule flexibility for employers?
(A)Improved employee morale.
(B) Higher retention rates.
(C) Increased absenteeism.
(D)Better quality of products.

75(　).

【題組】175. According to the passage, in order to create a more positive and supportive work environment, leading to a more loyal and dedicated workforce, what should employers do?
(A)They should fully recognize the importance of building strong relationships with their customers.
(B) They should demonstrate demonstrate appreciation for their employees' personal lives and placing their well-being as a top priority.
(C) They should adopt the zero-tolerance policy to punish employees who are not punctual for meeting.
(D)They should give employees financial rewards on a monthly basis.

76(　).

Questions 176~180 refer to the following email and memo.

Dear CEO,

I hope this message finds you well. I wanted to bring to your attention the results of a recent survey we conducted within our organization regarding public speaking and communication skills.

The survey revealed that nearly forty percent of our employees are not comfortable with public speaking and would benefit from training and support to improve their communication skills. As you know, effective communication is a critical skill in any business setting, and our employees' ability to communicate effectively can have a significant impact on our bottom line.

Therefore, I am proposing that we invest in a comprehensive communication skills training program for our full-time employees. The program would include workshops, seminars, and individual coaching sessions to help employees develop their communication skills and improve their confidence in public speaking.

This program would not only benefit our employees but would also have a positive impact on our organization as a whole. We would see improved productivity, more effective collaboration, and better customer satisfaction.

To make this program a reality, we would need to allocate funding from our budget. I estimate that we would require $90,000 a year to cover the costs of the training program, including the costs of hiring external trainers and renting venues.

I strongly believe that this investment would be worth it, as we would see a positive return on investment in the form of increased employee performance and improved organizational outcomes. I would be happy to provide more details on the program and the estimated costs if you would like.

Thank you for considering the suggestions.

Sincerely,

Monica Wilson

From: CEO

To: All Employees

Subject: Public Speaking and CommunicationSkills Training Course

We are excited to offer a training course on Public Speaking and Communication Skills to all full-time employees. Part-time employees and interns are also welcome to attend the course by paying half the price.

Don't miss this opportunity to enhance your communication skills and boost your confidence. Seats are limited, so please register early to secure your spot.

Venue: Conference Room, 2nd Floor, East Wing.

Date：April 1st to April 30 ^th .

Lecturer: Jennifer Williams

With years of experience as a professional public speaker, she has delivered hundreds of speeches, presentations, and lectures on various topics to audiences of all sizes.

Guest Lecturer: Michelle Kochhar

She has a deep understanding of the art of effective communication and have helped countless individuals hone their public speaking skills.

Course Level: Intermediate to Upper Intermediate.

Course Structure:

Week 1: Introduction to Public Speaking and Communication Skills

● Course overview and expectations

● Understanding the role of communication in various contexts

● Managing Nervousness and Anxiety

Week 2: Developing Clear and Persuasive Messages

● Identifying and analyzing audience needs and expectations

● Developing a clear and concise message

● Utilizing effective organization techniques

Week 3: Using Visual Aids

● Understanding the role of visual aids in presentations

● Selecting and designing effective visual aids

● Incorporating visual aids into presentations

Week 4: Collaborative Group Presentations

● Collaborating with a group to develop a presentation

● Identifying and utilizing group member strengths

● Providing and receiving constructive feedback

【題組】176. The type of the content of this email is:
(A)A proposal.
(B) The final draft of an employment contract.
(C) A draft trade agreement.
(D)A complaint about the lack of employee training.

77(　).

【題組】177. Which of the following is most likely to be the job title of Monica Wilson?
(A)Sales Team Lead
(B) Production Planner
(C) Quality Control Supervisor
(D)Human Resources Manager

78(　).

【題組】178. Which of the following is NOT included in the memo?
(A)The estimated costs of the course.
(B) The introduction to the lecture of the course.
(C) The basic outline of the course.
(D)The place where the course will take place.

79(　).

【題組】179. According to the memo, which of the following is NOT the main purpose of the course in the second week?
(A)To analyze the needs and expectations of the audience to identify them.
(B) To craft messages that are both clear and concise.
(C) To work together as a team to create a presentation.
(D)To employ efficient methods of arranging and structuring the information.

80(　).

【題組】180. What is true about the course in the memo?
(A)The course is free for all staff members and interns.
(B) The course will last for four months.
(C) The course will be held at a stadium near the company.
(D)The course will have two trainers.

81(　).

Questions 181~185 refer to the following newspaper advertisement and invoice.

Upgrade Your Office with Top-Quality Equipment

Looking for high-quality office equipment to take your business to the next level? Look no further than Grand-Canada-Office-Equipment Supplier, your one-stop shop for all your office needs!

Our latest collection of office equipment includes everything you need to stay productive and organized, from A4 paper and ballpoint pens to sticky notes and whiteboard markers. Whether you're a startup or a well-established business, we have the perfect equipment to suit your needs and budget.

Some of our most popular items include:

● A4 paper (500 sheets) at an unbeatable price of just 300 TWD per ream,

● Ballpoint pens (pack of 10) for just 100 TWD per pack,

● Sticky notes (pack of 100) for just 50 TWD per pack,

● Whiteboard markers (pack of 4) for just 150 TWD per pack.

And that's not all! We also offer a range of other office essentials, including staplers, staples, paper clips, binder clips, and correction tape. All of our equipment is made from high-quality materials and is designed to withstand the demands of everyday use. Our regular customers range from all walks of life, with diverse interests and preferences, but they share a common appreciation for our products.

So why wait? Upgrade your office today with Grand-Canada-Office-Equipment

Supplier and experience the difference for yourself. Contact us today to learn more about our products and services or to place an order. We look forward to hearing from you soon!

INOVICE

Grand-Canada-Office-Equipment Supplier

Invoice No: 32894048

Date: April 17

Customer ID: 54331086

Customer Name: On-Norm-Pro Tech Company

Address: 134/136 Hampden Rd, Artarmon NSW 2064

Phone: 252-1005-8105

【題組】181. Which of the following is NOT offered by Grand-Canada-Office-Equipment Supplier in the advertisement?
(A)Ballpoint pens and sticky notes.
(B) Scissors and rulers.
(C) Staplers and correction tape.
(D)Whiteboard markers.

82(　).

【題組】182. What is the benefit of purchasing office equipment from the supplier mentioned in the advertisement?
(A)They offer the cheapest prices on the market.
(B) Their equipment is made from low-quality materials.
(C) They have a wide range of equipment to suit different needs and budgets.
(D)They only cater to well-established businesses.

83(　).

【題組】183. What is the common trait shared by Grand-Canada-Office-Equipment Supplier’s regular customers?
(A)They all work in the same industry.
(B) They all have the same job title.
(C) They all have the same hobbies and interests.
(D)They all appreciate the products provided by Grand-Canada-Office-Equipment Supplier.

84(　).

【題組】184. According to the invoice, how much did On-Norm-Pro Tech Company save from the discount prices?
(A)$3960
(B) $4960
(C) $5960
(D)$6966

85(　).

【題組】185. According to the invoice, how much tax should On-Norm-Pro Tech Company pay?
(A)$16,440
(B) $822
(C) $262
(D)$1,022

86(　).

Questions 186~190 refer to the following brochure and emails.

Edinburgh Travel Adventures

Looking for an exciting adventure in the UK? Join our guided tour to Edinburgh and its surrounding areas! In just five days, you'll experience the rich history, stunning landscapes, and vibrant culture that Scotland has to offer.

Day 1: Arrive in Edinburgh and check-in at your hotel. Take a walking tour of the city and discover its famous landmarks, such as Edinburgh Castle, the Royal Mile, and St Giles' Cathedral. End the day with a delicious dinner at a local restaurant.

Day 2: Explore the Scottish countryside with a full-day tour to Loch Ness and the Highlands. See the breathtaking landscapes, visit historic sites such as Urquhart Castle, and keep an eye out for the famous Loch Ness Monster.

Day 3: Discover the charming coastal town of St Andrews and its famous golf course, as well as the picturesque fishing village of Anstruther. Try some fresh seafood and enjoy the stunning views of the North Sea.

Day 4: Visit the historic city of Glasgow, known for its impressive architecture and vibrant arts scene. Take a tour of the city's highlights, including the Glasgow Cathedral and the Kelvingrove Art Gallery and Museum.

Day 5: Enjoy a final day in Edinburgh with a visit to the Royal Botanic Garden, followed by some last-minute shopping at local gift shops. Depart for home in the evening.

Estimated Cost:

● Round-trip airfare: $800-1200

● Hotel accommodations (double occupancy): $600-900

● Guided tours and activities: $300-500

● Meals and incidentals: $300-500

Don't miss out on this incredible opportunity to explore Edinburgh and the surrounding areas with us. Book your spot on our tour today!

Dear Sir/Madam,

I hope this email finds you well. I am writing to inquire about the guided tour to Edinburgh and its surrounding areas that was advertised on your website. The itinerary sounds very interesting, and I am considering booking the tour for myself and a friend.

Before we make a decision, I would appreciate if you could answer a few questions:

1. What is the maximum group size for the tour, and what is the average group size?

2. Are there any optional activities or excursions that we can add to the itinerary?

3. What type of accommodations are included in the tour package, and are upgrades available?

4. Is travel insurance included in the package, or do we need to purchase it separately?

I look forward to hearing back from you soon. Thank you for your time and assistance.

Best regards,

Emily Wilson

Dear Emily Wilson,

Thank you for your email regarding our guided tour to Edinburgh and its surrounding areas. I am happy to answer your questions and provide you with more information about the tour.

Firstly, my name is Ashley Brown and I am a customer service representative at Edinburgh Travel Adventures. Here are the answers to your questions:

1. The maximum group size for the tour is 20 people, and the average group size is12 people.

2. Yes, there are several optional activities and excursions that can be added to the itinerary, such as a whisky tasting tour or a visit to the Rosslyn Chapel.

3. The tour package includes 3-star hotel accommodations in double occupancy rooms. Upgrades to 4-star hotels are available for an additional fee.

4. Travel insurance is not included in the package, but we strongly recommend that you purchase it separately to ensure that you are covered in case of any unforeseen circumstances.

I hope that this information is helpful, and please let me know if you have any further questions or concerns. We would be happy to assist you with your booking and answer any additional inquiries you may have.

Thank you for considering Edinburgh Travel Adventures. We look forward to hearing from you soon.

Best regards, Ashley Brown

Customer Service Representative

Edinburgh Travel Adventures

【題組】186. According to the brochure, what can you see on the full-day tour to Loch Ness and the Highlands?
(A)Famous landmarks of Edinburgh.
(B) Beautiful gardens.
(C) Historic sites like Urquhart Castle.
(D)Art galleries and museums.

87(　).

【題組】187. According to the brochure, what can you do on the last day of the tour before departing for home?
(A)Going shopping and sightseeing.
(B) Visiting Loch Ness.
(C) Taking a walking tour of Glasgow.
(D)Exploring the Scottish countryside.

88(　).

【題組】188. According to Emily's email, what is she considering doing?
(A)Booking a tour for herself
(B) Canceling her tour
(C) Joining a different tour
(D)Visiting Edinburgh on her own

89(　).

【題組】189. According to Emily’s email, what does Emily want to know about travel insurance for the tour?
(A)If upgrades are available.
(B) If travel insurance is included in the package.
(C) The type of travel insurance required.
(D)If there are any optional activities or excursions that include insurance.

90(　).

【題組】190. What is true about the tour that Emily was interested in?
(A)It is a solo backpacking tour of Edinburgh and its surrounding areas.
(B) It offers an overnight stay at a five-star hotel.
(C) It offers an opportunity to eat at a Michelin Two-Star restaurant and buy souvenirs at local gift shops.
(D)The tour package doesn’t include travel insurance,

91(　).

Questions 191~195 refer to the following menu, invoice, and email.

Super Yummy Takeaway Restaurant Menu

Hamburgers

● Classic Burger: A juicy patty topped with lettuce, tomato, pickles, and our special sauce. Served on a sesame seed bun. $9.99

● Bacon Cheeseburger: Our classic burger topped with crispy bacon and melted cheddar cheese. $11.99

● BBQ Burger: Our classic burger topped with tangy BBQ sauce, crispy onion rings, and melted provolone cheese. $12.99

Chicken Sandwiches

● Grilled Chicken Sandwich: Tender grilled chicken breast topped with lettuce, tomato, and mayo. Served on a toasted bun. $9.99

● Buffalo Chicken Sandwich: Crispy chicken breast tossed in spicy buffalo sauce and topped with lettuce and blue cheese dressing. Served on a brioche bun. $11.99

● Chicken Club Sandwich: Grilled chicken breast topped with bacon, avocado, lettuce, tomato, and mayo. Served on a ciabatta bun. $12.99

Vegetarian Options

● Beyond Burger: A plant-based patty topped with lettuce, tomato, pickles, and our special sauce. Served on a sesame seed bun. $10.99

● Veggie Burger: A flavorful patty made with black beans, corn, and spices. Topped with avocado, lettuce, tomato, and chipotle mayo. Served on a brioche bun. $9.99

● Portobello Mushroom Sandwich: Grilled portobello mushroom topped with roasted red peppers, mozzarella cheese, and pesto mayo. Served on a ciabatta bun. $11.99

Sides

● French Fries: Crispy and golden. Small $2.99, Large $4.99

● Onion Rings: Beer-battered and delicious. Small $3.99, Large $5.99

● Sweet Potato Fries: Crispy and slightly sweet. Small $3.99, Large $5.99

Drinks

● Soft Drinks: Coke, Diet Coke, Sprite, Fanta. Small $1.99, Large $2.99

● Iced Tea: Freshly brewed and refreshing. Small $2.49, Large $3.49

● Milkshakes: Vanilla, chocolate, strawberry, or Oreo. $5.99

Orders over $50.00 are exempt from sales tax.

INVOICE

Super Yummy Takeaway Restaurant

Customer Name: Grace Robinson

Thank you for choosing our restaurant for your meal tonight. Your orders are as follows:

Dear Super Yummy Takeaway Restaurant,

I am writing to express my disappointment with the service provided during my recent orders. I placed two orders online for delivery on March 10th. I was disappointed to find that one of my orders was incomplete. I had ordered two Iced Teas (Large), but only one was delivered. As a paying customer, I expect to receive the full order I paid for, and I am disappointed that this was not the case.

Moreover, my second order was overcharged because the subtotal of my order was $50.00 and it should have been exempt from sales tax.

I would appreciate a refund for the missing item and the tax.

I hope to hear from you soon to resolve this issue.

Sincerely,

Grace Robinson

【題組】191. According to the menu, which burger has no meat in it?
(A)Classic Burger
(B) Bacon Cheeseburger
(C) Grilled Chicken Sandwich
(D)Beyond Burger

92(　).

【題組】192. What was NOT true about the invoice?
(A)There were two orders.
(B) Grace paid by credit card.
(C) There were sandwiches in both orders.
(D)There were two drinks in total.

93(　).

【題組】193. What can be inferred from the order Order No. A120213?
(A)It might be for vegetarians.
(B) It was especially suitable for a meal in the wintertime.
(C) It was a meal for one young children.
(D)It was an evening meal for big meat eaters.

94(　).

【題組】194. In the email, what was Grace Robinson upset about?
(A)Her orders were delivered fifteen minutes late.
(B) She was overcharged.
(C) The online ordering platform wasn’t very user-friendly.
(D)She couldn’t find ways on the platform to contact the support team.

95(　).

【題組】195. In the email, what did Grace Robinson ask Super Yummy Takeaway Restaurant to do?
(A)To offer her a free meal.
(B) To offer her a coupon.
(C) To award her the price difference as compensation.
(D)To return her purchases for a full refund.

96(　).

Questions 196~200 refer to the following announcement, email, and notice.

Employee Restaurant Dining Rules:

1. Employees must wash their hands thoroughly before entering the dining area.

2. All food must be consumed in the designated dining area only.

3. Employees are not allowed to take food out of the dining area.

4. Employees are responsible for cleaning up their own mess after finishing their meal.

5. Sharing food or drinks with others is not allowed.

6. Smoking and drinking alcohol are strictly prohibited in the dining area.

7. Employees must adhere to the dress code when dining in the employee restaurant.

8. Employees are not allowed to bring outside food or beverages into the employee restaurant.

9. Employees must respect other diners and keep noise levels to a minimum.

10. Any violation of these rules may result in disciplinary action.

Dear Peter Woodford,

We regret to inform you that you have violated two rules of the Employee Restaurant Dining Rules during your recent visit to the dining area. As an employee of PR Department in the position of PR Specialist, we expect you to comply with the rules and regulations of the company.

Specifically, you violated the following two rules:

Rule 2: All food must be consumed in the designated dining area only.

Rule 5: Sharing food or drinks with others is not allowed.

Due to the violation of the above-mentioned rules, you are being given a verbal warning. Please be informed that any further violation of these rules will result in more severe disciplinary action.

We would also like to remind you that we have a strict policy against retaliation. If you feel that you have been treated unfairly, you may use the company's grievance procedure to voice your concerns. We take all complaints seriously, and we will ensure that all employees are treated fairly and equitably.

Thank you for your attention to this matter.

Sincerely,

Kate Heacock

Dear all employees,

We would like to remind everyone of the Employee Restaurant Dining Rules that were implemented to ensure a safe and comfortable dining experience for all employees. Unfortunately, we have noticed that some employees have been violating these rules repeatedly despite prior warnings.

In particular, we have observed that some employees have been taking food out of the designated dining area and sharing food or drinks with others. These actions are strictly prohibited, and we will be enforcing more severe disciplinary actions for any future violations.

Effective immediately, any employee caught violating these rules will be given a written warning, and repeated violations will result in suspension or termination of employment.We take these violations seriously, and we believe that enforcing more severe disciplinary actions is necessary to maintain a safe and comfortable dining environment for all employees.

We encourage all employees to be mindful of the Employee Restaurant Dining Rules and to comply with them. Thank you for your cooperation.

Sincerely,

Kate Heacock

【題組】196. According to the announcement, what is the main purpose of rule number one?
(A)To ensure food safety.
(B) To promote hand hygiene.
(C) To prevent food contamination.
(D)To maintain dining area cleanliness.

97(　).

【題組】197. According to the announcement, can employees share food or drinks with others in the dining area?
(A)Yes, they can.
(B) No, they cannot.
(C) Only if the other person is also an employee.
(D)Only if the food is pre-packaged.

98(　).

【題組】198. What two rules did the employee violate?
(A)Rules 1 and 3.
(B) Rules 2 and 5.
(C) Rules 4 and 7.
(D)Rules 6 and 8.

99(　).

【題組】199. If employees feel that they have been treated unfairly, what can they do?
(A)Nothing, they have to accept it.
(B) Retaliate against the company.
(C) Use the company's grievance procedure.
(D)Share their food and drinks with others.

100(　).

【題組】200. Why does the company enforce more severe disciplinary actions?
(A)To ensure that all employees have a dining environment that is both secure and pleasant.
(B) To reduce the number of rules in the Employee Restaurant Dining Rules.
(C) To increase the workload of employees.
(D)To allow employees to violate the rules without consequences.