新制多益閱讀(TOEIC Reading)自由測驗(難度:簡單)-阿摩線上測驗

阿摩：吃得苦中苦，方為人上人

16分

(3 分7 秒)

模式:自由測驗
科目:新制多益閱讀(TOEIC Reading)
難度:簡單

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1(D).

104. A year from now, if the prices of goods _____ to rise at this rate, it will be hard for many families to make ends meet.
(A) continue
(B)will continue
(C)will be continued
(D)had continued

2(B).

107. It's important to confirm the fare and be _____ any additional charges or fees when using taxi services.
(A) overwhelmed by
(B) content with
(C) excited about
(D) aware of

3(A).

107. The recent productivity boom in our company has resulted in a surge in profits, _____ us to invest in new technology and expand our operations.
(A) making
(B)allowing
(C)exposing
(D) devoting

4(B).

109. Accurate tracking and management of inventory is critical for businesses, as it directly _____ their financial performance and profitability.
(A)impact
(B)impacts
(C)impactful
(D) impacting

5(C).

127. There is a growing consensus among founders of startups ____ focusing on sustainable and ethical practices is not only good for the planet, but also good for business in the long run.
(A) which
(B) where
(C) that
(D) whose

6(B).

101. _____ , the company’s CEO hasn’t decided whether to fire the manager and his team who handle the publicity and all that business.
(A) Even as
(B) So far
(C) Already
(D) A while ago

7(B).

112. The internship program offers a _____ experience for students by providing them with hands-on learning opportunities and exposure to real-world scenarios.
(A) embarrassing
(B)rewarding
(C)appetizing
(D)daunting

8(　).

Questions 176-180 refer to the following invoice and email.
Invoice

KOL Office and Computer Equipment Supplier
21 Paynters Pocket Ave, Palmwoods QLD 4515
Phone: 61403536378
Email: paul@koloffice.com

Invoice No: CEV-2021-766001
Date: June 2, 2021

Bill To:
VERY Frozen Foods Company
Head Office
22 Forest View Way, Little Mountain QLD 4551

Please remit payment to the following account:

Bank: Sue Sun Bank
Account Name: KOL Office and Computer Equipment Supplier
Account Number: 85667890

Terms and Conditions:
Payment is due within 7 days of the invoice date. Late payments may be subject to a 3% monthly interest charge. Please reference the invoice number when making the payment. If you have any questions or concerns regarding this invoice, please contact us at the provided phone number or email address.

Thank you.

Sincerely,

Paul Carl
KOL Office and Computer Equipment Supplier
__________________________________
Subject: Issues of Invoice No. CEV-2021-766001

Dear Paul Carl,

I am writing on behalf of VERY Frozen Foods Company regarding Invoice No.CEV-2021-766001, dated June 2, 2021. We have recently received the shipment from KOL Office and Computer Equipment Supplier, and unfortunately, we have identified two issues that require immediate attention and resolution.

Firstly, upon unpacking the items, we discovered that both Conference Tables included in the order have sustained significant damages during transit. The tables have deep scratches and broken edges, rendering them unusable for our office space. As per our agreement and the standard industry practice, we kindly request a replacement of the damaged Conference Tables at the earliest convenience. To ensure a smooth resolution, we would appreciate if you could arrange for the pickup of the damaged tables and deliver the replacements to our address at 22 Forest View Way, Little Mountain QLD 4551.

Secondly, we noticed an error in the unit price listed for the Laser Printers. The invoice indicates a unit price of $300, while our agreement with KOL Office and Computer Equipment Supplier specified a price of $250 per unit. This discrepancy amounts to an overcharge of $200 for the four Laser Printers. We kindly request that you adjust the unit price accordingly and issue a credit note or refund for the difference.

To facilitate the resolution process, we kindly request your prompt attention to these matters. Please provide us with a confirmation of the replacement of the Conference Tables and the adjustment of the unit price for the Laser Printers within the next five business days. Additionally, we request that any necessary arrangements for the return of the damaged tables and the processing of the refund or credit note be made as soon as possible.

Thank you for your attention to this matter, and we look forward to your swift response.

Sincerely,

Victor Lee
CFO, VERY Frozen Foods Company
22 Forest View Way, Little Mountain QLD 4551

【題組】179.What action does VERY Frozen Foods Company request regarding the damaged Conference Tables?
(A)Refund for the damaged tables.
(B)Replacement of the damaged tables.
(C)Return of the damaged tables for repair.
(D)Additional compensation for the damaged tables.

9(　).

Questions 181~185 refer to the following passage and blog article.

Small businesses can greatly benefit from emerging technologies, which are constantly changing the business landscape. The increasing accessibility and affordability of these technologies make it easier for small businesses to integrate new tools into their operations. For example, cloud computing can reduce the cost and hassle of maintaining physical servers, while artificial intelligence can help businesses analyze data and make better decisions. Automation can also reduce the need for manual labor, freeing up time and resources for other tasks.

Moreover, emerging technologies can help small businesses compete with larger companies by leveling the playing field. Social media platforms allow small businesses to market themselves to a wider audience without having to spend as much on traditional advertising. Digital payment systems can also provide small businesses with the ability to offer convenient payment options to customers, even if they do not have the same resources as larger businesses.

Overall, the potential benefits of emerging technologies are significant, and small businesses that embrace them can gain a competitive advantage in today's fast-paced business world.

As the owner of Tasty Bites, I recently had my first experience with emerging technology that helped our restaurant compete with larger chain restaurants in the city. We invested in new technology that allowed us to streamline our operations and reduce costs, while still maintaining the quality and personalized experience that our customers love.

This technology allowed us to automate many of our processes, freeing up our employees' time to focus on more complex tasks. For example, we were able to automate our inventory management system, which helped us to keep track of our stock levels and reduce waste. We also implemented new software that improved our customer service, allowing us to respond to customer inquiries and feedback more quickly and efficiently.

In addition, we integrated cloud-based tools into our business operations, which provided us with greater flexibility and scalability. We were able to access our data and applications from anywhere, at any time, which allowed us to make more informed decisions and respond more quickly to changes in the market.

Overall, our experience with this emerging technology has been transformative for our business. It has allowed us to compete with larger chain restaurants by streamlining our operations and reducing costs, while still providing a personalized experience to our customers. As technology continues to evolve, we are excited to explore new opportunities to grow our business and stay ahead of the competition.

by David Bailey, Owner of Tasty Bites

【題組】184. According to the blog article, which two emerging technologies did Tasty Bites adopt to compete with larger chain restaurants, according to the article?
(A) Artificial intelligence and virtual reality experience.
(B) Cloud computing and automation.
(C) Digital signage and social media platforms.
(D) Email marketing and paperless invoicing.

10(　).

Questions 186~190 refer to the following proposal, letter, and review.

Proposal: Nature Walks and Guided Tours at the Tamsui River Nature Reserve

Introduction

The Tamsui River Nature Reserve on the northern bank of Tamsui River is a small but precious natural asset that has been preserved for many years. While the reserve is not large enough for hiking, it still offers visitors a unique opportunity to experience the natural beauty of the area. In this proposal, we suggest offering nature walks and guided tours that will showcase the flora and fauna of the reserve, while also providing opportunities for visitors to learn about environmental conservation and sustainability.

Overview of the Nature Walks and Guided Tours

The Nature Walks and Guided Tours will be a recreational and educational activity that showcases the unique features of the reserve. The tours will be designed to be low-impact and will be conducted under the guidance of trained professionals.

Activities

The park will offer a range of activities that cater to visitors of all ages and interests. Some of the activities that can be included are:

●Nature Walks: The reserve has several well-maintained trails that offer stunning views of the river and the surrounding landscape. The park can provide guided tours and nature walks for visitors to learn about the flora and fauna of the reserve. The walks will be designed to be short, informative, and suitable for visitors of all ages.

●Environmental Education: The park can provide opportunities for visitors to learn about sustainable practices like organic farming, renewable energy, and waste management. This can be done through workshops, interactive exhibits, and guided tours.

Facilities

To support these activities, the park will have several facilities, including:

●Visitor center:The park will have a visitor center that will provide information on the reserve, the activities available, and the rules and regulations.

●Guided Tours: The park will have trained professionals who can guide visitors on nature walks and provide information on the environment and the local ecosystem.

Final Thoughts

The Nature Walks and Guided Tours at the Tamsui River Nature Reserve will be a unique experience that showcases the natural beauty of the reserve while promoting environmental education and sustainability.

Dear Mayor,

We oppose the proposal to create an Eco-Adventure Park or offer guided tours at the Tamsui River Nature Reserve. Our reasons are:

1. Ecological harm: Construction and increased human traffic will harm the natural habitat and displace wildlife, leading to a loss of biodiversity.

2.Environmental damage: Increased human traffic will lead to soil erosion, vegetation damage, and water pollution.

3.Purpose of the reserve: The proposal contradicts the reserve's purpose to preserve and protect the natural ecosystem and promote ecological sustainability.

We urge you to consider our concerns and protect the natural environment of the reserve.

Sincerely,

Green Warriors, a regional environmental group

A Review by Silvia Palmer

As a busy office worker, I always try to make the most of my weekends and take some time out for myself. This weekend, I decided to go for a nature walk in the newly opened Tamsui River Nature Reserve. I was pleasantly surprised by the beauty of the reserve and the variety of wildlife that I saw during my walk.

The trail was well-maintained and easy to navigate, with several lookout points that offered stunning views of the river and the surrounding landscape. I also had the opportunity to learn about the local flora and fauna from the knowledgeable guide who accompanied me on the walk.The guide provided detailed information about the different plants and animals that I encountered, which helped me to appreciate the unique features of the reserve even more.

The experience of walking in the Tamsui River Nature Reserve was both peaceful and invigorating. It was a great way to connect with nature and unwind from the stresses of city life. I feel grateful to have such a beautiful natural asset so close to where I live, and I look forward to visiting the reserve again in the future.

I highly recommend the Tamsui River Nature Reserve to anyone looking for a tranquil and educational experience in nature.

【題組】190. How did Silvia Palmer feel after visiting the Tamsui River Nature Reserve?
(A) Worried.
(B)Stressed.
(C)Relieved.
(D)Grateful.

11(　).

Questions 172~175 refer to the following news article.

In a recent companywide email titled “Our company-wide OKR on durable savings,” Google’s finance chief Ruth Porat announced that the company is implementing cost-cutting measures, including reducing employee services. The cuts are part of an objective to “deliver durable savings through improved velocity and efficiency” by 2023. Google is cutting back on fitness classes, staplers, tape, and the frequency of laptop replacements for employees, according to documents viewed by CNBC. The company is also pausing refreshes for laptops, desktop PCs, and monitors, and providing Chromebooks as the default laptop option. Additionally, employees will need director approval for accessories costing more than $1,000 that are not available internally. The company is also making minor adjustments to food, fitness, massage, and transportation programs designed for when employees worked five days a week, as most employees are now in the office only three days a week due to hybrid schedules.

【題組】172. What do employees need director approval for if it costs more than $1,000 and is not available internally?
(A) A new laptop.
(B)A mobile phone.
(C)An accessory.
(D)A fitness class.

12(　).

Questions 139~142 refer to the following webpage.
__139__ to luxury brands, shopping outlets, and flagship stores, New Porky District gives tourists a unique shopping experience. The area __140__ a sixteen story department store with more than fifty retailers ranging from designer clothes to electronics, a big-box store with the largest food court of the district and dozens of health and beauty brands.

Nightlife in New Porky District is as amazing __141__ daytime activities. Cafes and restaurants with a good vibe serve local delicacies, comforting food and other delicious and filling delights. Modern and traditional bars offer wines, whisky that __142__ all tastes.

New Porky District Guide helps you see the vibrant area in exciting ways. Now visit: http://tour.newporkydistrict.gov/.

【題組】141.
(A) than
(B) as
(C) for
(D) along

13(　).

Questions 191~195 refer to the following menu, online comments, and email.

Early Bird Restaurant Menu

● Grilled Salmon Steak: A fresh, 8-ounce salmon steak seasoned with lemon and dill, grilled to perfection and served with a side of roasted root vegetables.

● Salmon Sandwich: A hearty sandwich made with grilled salmon, arugula, red onion, and a tangy lemon-caper mayo on a toasted brioche bun. Served with a side of sweet potato fries.

● Salmon Dumplings: Delicate dumplings filled with a savory mixture of salmon, scallions, and ginger.

● Lemon-Blueberry Cheesecake: A creamy cheesecake studded with fresh blueberries and a hint of lemon zest, served with a graham cracker crust.

● Chocolate-Hazelnut Tart: A decadent tart made with a rich chocolate-hazelnut filling, topped with whipped cream and chopped hazelnuts.

Last updated by the owner, John Rooster.

Comment Section

1. "The grilled salmon steak was absolutely delicious, but the service left something to be desired. Our server seemed disinterested and didn't check on us during the meal. The decorations inside could benefit from some improvements in appearance."

2. "I can't stop thinking about the salmon sandwich! The flavors were spot-on and the sweet potato fries were the perfect accompaniment. However, the service was slow and our table was wobbly, which made for a slightly uncomfortable dining experience."

3. "The salmon dumplings were a hit at our table! They were delicate and bursting with flavor. Unfortunately, the service was lacking. Our drinks took a long time to arrive and our server seemed distracted. The interior decor could also use some updating."

4. "The lemon-blueberry cheesecake was divine, but the service was subpar. Our server was inattentive and didn't refill our drinks until we were almost finished with our meal. The interior of the restaurant could also use some freshening up."

5. "The chocolate-hazelnut tart was sinfully delicious, but the service was disappointing. Our server seemed disinterested in our table and didn't offer any recommendations or check on us during the meal. The interior could use a bit of a revamp to make the dining experience more enjoyable."

Dear Mr. Rooster,

Thank you for entrusting me to help address the concerns raised in the comments about your restaurant. After reviewing the feedback, I would like to recommend the following plan to improve the service and interior of the Early Bird Restaurant.

Service:

Firstly, I recommend providing additional training for your servers to ensure they are knowledgeable about the menu and can make recommendations to customers. This will improve the overall experience for your diners and also increase the likelihood of upselling. Additionally, I suggest conducting regular performance evaluations to identify areas where individual servers may require further training or coaching.

Secondly, I recommend implementing a system for tracking and managing customer feedback to ensure that all concerns are being addressed in a timely and appropriate manner. This will help to identify trends and make the necessary adjustments to improve service levels.

Interior:

I suggest updating the decor of the restaurant to make it more modern and visually appealing. This could include updating the lighting, artwork, and furniture. Creating an atmosphere that is comfortable and visually pleasing will help to attract and retain customers.

Finally, I recommend reconfiguring the layout of the restaurant to improve the overall flow and increase the distance between tables. This will create a more spacious and comfortable environment for customers to dine in.

In summary, by improving the training and coaching of your servers, implementing a feedback system, updating the decor, and reconfiguring the layout of the restaurant, I am confident that we can address the concerns raised in the comments and improve the overall experience for your customers. I look forward to working with you to make these improvements a reality.

Best regards,

Tracy Ho

Management Consultant

【題組】 191. According to the menu, what are the main ingredients in the Salmon Dumplings at Early Bird Restaurant?
(A) Blueberries and lemon zest.
(B) Root vegetables and salmon.
(C) Scallions and ginger.
(D) Hazelnuts and whipped cream.

14(　).

Questions 149~150 refer to the following information.

The table summarizing the three categories of passengers who typically use the West Coast Main Line high-speed railway:

【題組】149. Which category of passenger uses the West Coast Main Line high-speed railway for traveling between cities to attend academic seminars or workshops?
(A)Tourists looking to explore different cities.
(B)Athletes participating in sporting events across different cities.
(C)Diplomats traveling to attend high-level international meetings.
(D)Graduates and postgraduates with a research interest or academic background.

15(　).

Questions 153~154 refer to the following article.

Although many people believe that using hands-free technology while driving is safer than holding the phone, recent research conducted by psychologists at the University of Sussex suggests otherwise. According to the study, when drivers use their phones while driving, they are forced to engage in visual imagery, which can activate the same part of the brain that is typically used to watch the road. As a result, even simple phone conversations can cause a driver to concentrate on an area that is four times smaller than usual, increasing the risk of accidents on the road. The study also found that drivers who used hands-free technology took longer to react to potential hazards, such as pedestrians or oncoming vehicles. On the other hand, having a passenger in the car is less distracting since the conversation can stop when necessary. For instance, passengers are more likely to pause the conversation when the driver needs to focus on the road.

For example, a driver who is using hands-free technology might be more focused on the conversation and less attentive to the road, leading to increased chances of an accident.

【題組】153. According to the article, how does using hands-free technology affect a driver's reaction time to potential hazards?
(A) It has no effect on a driver's reaction time.
(B)It decreases a driver's reaction time.
(C)It increases a driver's reaction time.
(D)It depends on the type of hazard a driver encounters.

16(　).

Questions 164~167 refer to the following instant message chain.

Oliver: Hi Sarah, do you have a moment to chat about staffing?

Sarah: Sure, what's on your mind, Oliver?

Oliver: Well, we've been having some productivity issues lately, and I'm wondering if we should hire some more skilled workers.

Sarah: That's definitely an option. What kind of skills are we looking for?

Oliver: I think we need a few people with experience in project management to lead the teams. Besides, I think it is ok to hire one or two new graduates to help with data analysis.

Sarah: Got it. Do you think we should reach out to any recruiting agencies or post job listings on online job boards?

Oliver: That's a good idea. It might widen our pool of potential candidates.

Sarah: Have you considered training our current employees?

Oliver: I have, but it takes time and resources to train people up to that level. And in the meantime, we are falling behind on our projects. You just reminded me of the two university interns, who impressed me a lot. They are going to graduate three months from now if my memory serves. Please remember to ask them if they are interested to become our formal employees.

Sarah: I will. Have you talked to our budget department about the cost of hiring new employees with those skills?

Oliver: Yes, I have, and we have enough room in the budget to make some hires.

Sarah: Okay, I'll start looking for qualified candidates. How many positions are we looking to fill?

Oliver: Let's begin with hiring four candidates excluding the interns. I wish to be able to schedule some interviews in two weeks, and we can use that opportunity to give the interviewees a better idea of our corporate culture. I’ll let you make a five introduction presentation as the beginning of each interview. You should arrange interviews for the two interns, too. Thank you for your assistance, Sarah. Sarah: No problem, Oliver. I'll keep you updated on the progress.

【題組】165. What did Oliver mean when he said “They are going to graduate three months from now if my memory serves.”?
(A)It was his mistake to graduate from university.
(B) Oliver wished his memory were as good as the university interns.
(C) Oliver was almost certain he remembered when the interns would graduate correctly.
(D)Oliver was not confident enough about the time he graduated from university.

17(　).

Questions 196~200 refer to the following news, information, and email.

Jacksonville International Airport to Offer New Routes to Taiwan and the Philippines

Jacksonville, Florida-The Jacksonville International Airport (JAX) is set to welcome two brand new terminals, offering flights to Taiwan and the Philippines. The airport's expansion will provide more convenience for travelers from the southeastern United States looking to visit these destinations.

To help passengers get to the airport, JAX is also launching a free shuttle service from downtown Jacksonville to the airport, with a stop at Pumpkin Center along the way. The shuttle service will operate 24/7 and will be available to all passengers who need to get to the airport from downtown Jacksonville.

The new shuttle service is expected to be especially helpful for passengers who need to get to the airport before the completion of the city's new subway system. The subway is currently under construction and is not expected to be completed for several more years.

"We are excited to offer these new routes to our passengers," said JAX spokesperson, Susan Smith. "We believe that this expansion will make travel to Asia and the Pacific more accessible to people in our region. And with the launch of our new shuttle service, we hope to make it even easier for our passengers to get to the airport and take advantage of these new routes."

The new terminals are expected to be operational by the end of the year, with the first flights to Taiwan and the Philippines launching soon after. Passengers who book flights on these new routes will be able to enjoy world-class amenities and service, making their journeys comfortable and memorable.

Downtown Jacksonville to Jacksonville International Airport Shuttle Schedule

Monday to Friday:

Departure Time from Downtown Jacksonville: 6:00 am, 10:00 am, 2:00 pm, 6:00 pm, 10:00 pm

Arrival Time at Pumpkin Center: 6:45 am, 10:45 am, 2:45 pm, 6:45 pm, 10:45 pm

Arrival Time at Jacksonville International Airport: 7:30 am, 11:30 am, 3:30 pm, 7:30 pm, 11:30 pm

Saturday and Sunday:

Departure Time from Downtown Jacksonville: Every hour from 7:00 am to 11:00 pm

Arrival Time at Pumpkin Center: 7:45 am, 8:45 am, 9:45 am, and so on until 11:45 pm

Arrival Time at Jacksonville International Airport: 8:30 am, 9:30 am, 10:30 am, and so on until 12:30 am

Note: Schedule is subject to change without prior notice. Please arrive at the pick-up location at least 10 minutes before the scheduled departure time.

Subject: Urgent Action Needed to Address Shuttle Bus Delays

Dear Shuttle Bus Service Manager,

I am writing to express my deep frustration with the persistent delays of the shuttle bus service from Pumpkin Center to Jacksonville International Airport. As a regular commuter and employee of the airport restaurant, I have experienced numerous delays that have caused me to be late for my work shifts. This is unacceptable and has had a negative impact on my job performance.

I urge you to take immediate and effective action to address this ongoing issue. The current delays are not only inconvenient but also affect the productivity of airport employees like me. As a commuter who relies on the shuttle bus service to get to work, I expect it to be reliable and on-time.

I demand that you take concrete steps to address this issue, such as improving communication with passengers, increasing the number of shuttle buses, or adjusting the shuttle bus route to avoid traffic congestion.

If no action is taken promptly, I will have no choice but to seek alternative transportation options to ensure that I can arrive at work on time.

Thank you for your attention to this matter.

Sincerely,

Julie Morgan

Pumpkin Center Resident and Airport Restaurant Employee

【題組】198. How often does the shuttle bus depart from Downtown Jacksonville to Jacksonville International Airport on weekdays?
(A) Every hour.
(B)Every two hours.
(C)Every three hours.
(D) Every four hours.

18(　).

Questions 139~142 refer to the following article.

__139__ communication is a fundamental aspect of any business, employees who lack communication skills can create several challenges in the workplace. These challenges can include misunderstandings, delays in project completion, decreased productivity, and conflicts between team members. Poor communication skills can also impact a company's ability __140__ ideas, proposals, or suggestions effectively, leading to missed opportunities or lost revenue. Additionally, employees who struggle to communicate effectively may not be able to provide excellent customer service, __141__ impacting the company's reputation. To address these challenges, it is essential for companies to invest in communication training programs for their employees. By providing employees __142__ the skills they need to communicate effectively, companies can improve teamwork, productivity, and overall workplace morale. Ultimately, this investment can help companies achieve their business goals and create a more successful organization.

【題組】139.
(A)Despite
(B)By contrast
(C) On the contrary
(D)While

19(　).

Questions 151~152 refer to the following advertisement.

Are you tired of hosting corporate events that generate tons of waste and leave a negative impact on the environment? Look no further than our start-up based in Las Vegas, where we specialize in providing tips for hosting wonderful and waste-free corporate events.

Our team of experts understands the importance of reducing waste and creating a sustainable event that not only benefits the environment but also enhances the overall experience for your guests. From choosing the right venue to selecting eco-friendly catering options, we will guide you through every step of the process to ensure a successful and responsible event.

By implementing our waste-reducing strategies, you can save money, create a positive brand image, and contribute to a better world. So why not make your next corporate event one to remember for all the right reasons? Contact us today at service@green-host-group.com to learn more about our tips for hosting a wonderful and waste-free corporate event.

【題組】151. Which of the following is the primary service offered by the Las Vegas start-up mentioned in the ad?
(A)Providing eco-friendly transportation for corporate events.
(B)Offering comprehensive event planning services for corporate clients.
(C)Providing tips for hosting corporate events that generate minimal waste and are environmentally responsible.
(D)Supplying rental equipment and decor for corporate events.

20(　).

Questions 172~175 refer to the following passage.

Work-life balance has become an essential aspect of modern-day working culture. Employees who are granted the flexibility to manage their schedules have been shown to be more productive than those who have no control over their working hours. In fact, studies have found that employees with full schedule flexibility report39% higher productivity scores than those with no ability to adjust their working hours.

The reason for this is that employees with schedule flexibility are better able to manage their personal and professional responsibilities. They can take care of their children or elderly parents, attend important appointments or meetings, and engage in personal hobbies or interests, without sacrificing their work obligations. This allows them to maintain a healthy work-life balance, leading to a happier and more fulfilled workforce.

Additionally, employees with schedule flexibility are often more engaged and motivated in their work. Knowing that their employer trusts them to manage their own schedules fosters a sense of autonomy and responsibility, which can lead to greater job satisfaction and a sense of fulfillment.

Employers who offer schedule flexibility can also benefit from higher retention rates and decreased absenteeism. By showing that they value their employees' personal lives and prioritize their well-being, employers can create a more positive and supportive work environment, leading to a more loyal and dedicated workforce.

In conclusion, offering schedule flexibility to employees is not only beneficial to their personal lives but also to their work performance. By allowing employees to take control of their schedules, employers can foster a more productive, engaged, and loyal workforce.

【題組】173. What is the reason behind the higher productivity scores of employees with schedule flexibility?
(A)They can work longer hours.
(B) They have more personal time.
(C) They can balance personal and professional responsibilities.
(D)They are more motivated by their work.

21(　).

Questions 161~163 refer to the following proposal.

Woo-Hwa International Airport to introduce dedicated ride-hailing pickup area from November 1

In response to growing demand from travelers, Woo-Hwa International Airport has announced plans to introduce a dedicated section for ride-hailing drivers to pick up passengers from November 1st.

The move comes as more and more travelers opt for ride-hailing services over traditional metered taxis, and as the airport seeks to better serve passengers during peak hours.

"We understand that many travelers may not have enough cash for traditional taxis, or may simply prefer the convenience and ease of booking a ride-hailing service," said a spokesperson for Woo-Hwa International Airport. "By introducing a dedicated pickup area for ride-hailing drivers, we hope to make it easier and more efficient for passengers to get to and from the airport."

The new pickup area will be clearly marked and easily accessible to drivers for popular ride-hailing apps, including Uber, Lyft, and Grab. It will be located near the airport's main terminal and will be staffed by trained personnel to ensure smooth and safe pickups.

Passengers will also benefit from the new pickup area, as they will be able to easily book a ride from their preferred ride-hailing app without having to navigate the airport's busy terminal or worry about finding their driver.

"We believe this new pickup area will be a great convenience to travelers and a valuable addition to our airport's services," added the spokesperson. "We look forward to welcoming ride-hailing drivers and passengers to Woo-Hwa International Airport from November 1st."

【題組】162. Who will staff the new pickup area for ride-hailing drivers?
(A)The ride-hailing drivers themselves.
(B)Trained personnel.
(C)Untrained volunteers.
(D) No one； the pickup area will be self-service.

22(　).

Questions 164~167 refer to the following social media post.

Hi everyone! We're excited to announce that our new skincare product line is almost ready for launch! We're currently looking for enthusiastic volunteers to try out our products and provide feedback.

If you're interested in participating, please give our customer service representative a call to schedule a visit to our headquarters and try out our products. We'll also provide you with a satisfaction survey to fill out after you've had a chance to use the products.

As a thank you for your time, in addition to offering a travel reimbursement of $500 on the day of your visit, we'll be offering a 50% discount on your purchase of our new products once they're officially released.

Make sure to take advantage of this fantastic opportunity to try our new skincare products and receive an exclusive 50% discount on future purchases once they hit the market. Contact our customer service team today to schedule your visit now.

【題組】165. What do volunteers need to do after trying out the products?
(A)Submit a written review of the products
(B)Provide feedback on the products
(C) Attend a follow-up meeting with customer service
(D)Schedule a future visit to the headquarters

23(　).

Questions 176-180 refer to the following purchase order and email.

Purchase Order #BME2-36561, Date: April 4
Supplier
ETR Computing Corp.
416 B, 418 Garrett St, Charlottesville, VA 22902
sales@etrcomputing.com

Buyer Information
The Boxley Machinery & Equipment Co. Inc
206 W Main St, Louisa, VA 23093
lilianlee@gmail.com

Shipping
● Shipping Address: The Boxley Machinery & Equipment Co. Inc, 206 W Main St, Louisa,VA 23093
● Shipping Method: Please arrange for the items to be shipped viaFedEx.
● Estimated Delivery Date: The buyer requests that the items be delivered within 5 business days from the date of sending this purchase order.

Payment
● Payment Terms: The buyer agrees to pay the total amount of $39,500 in full upon receipt of the invoice.
● Payment Due Date: The buyer will make the payment within 14 days from the date of receiving the invoice.
● Late Payment Charge:In case of late payment, the buyer acknowledges that they may be subject to a late payment charge of 5% of the total invoice amount per month or a flat fee of $500, whichever is higher, as per the supplier's terms and conditions.
_________________________________
Date: April 5

Subject: Delivery Update for Purchase Order #BME2-36561

Dear Lilian Lee,

Regarding your recent purchase order, dated April 4, we regret to inform you that we cannot deliver all the items within 5 business days. However, we propose shipping a partial quantity by the 6th business day to accommodate your urgent needs. This way, you can receive a portion of the order sooner while we work on fulfilling the rest. We kindly request your approval for this revised delivery plan. Once approved, we will ship the available items to The Boxley Machinery & Equipment Co. Inc, located at 206 W Main St, Louisa, VA 23093,and provide an invoice accordingly. The remaining items will be shipped promptly thereafter.
We apologize for any inconvenience caused and value our partnership with The Boxley Machinery & Equipment Co. Inc. Please confirm your agreement by April 6. Feel free to reach out to us at sales@etrcomputing.com with any questions. Thank you for your understanding.

Sincerely,

Peterson Chen
CEO, ETR Computing Corp.

【題組】176.Based on the purchase order #BME2-36561, which of the following statements is NOT true about shipping?
(A)The shipping address is The Boxley Machinery & Equipment Co. Inc, 206 W Main St, Louisa, VA 23093.
(B)The buyer requests the items to be shipped via FedEx.
(C)The estimated delivery date is within 5 business days from the date of sending the purchase order.
(D)The shipping method is determined by the supplier's terms and conditions.

24(　).

Questions 176~180 refer to the following email and memo.

Dear CEO,

I hope this message finds you well. I wanted to bring to your attention the results of a recent survey we conducted within our organization regarding public speaking and communication skills.

The survey revealed that nearly forty percent of our employees are not comfortable with public speaking and would benefit from training and support to improve their communication skills. As you know, effective communication is a critical skill in any business setting, and our employees' ability to communicate effectively can have a significant impact on our bottom line.

Therefore, I am proposing that we invest in a comprehensive communication skills training program for our full-time employees. The program would include workshops, seminars, and individual coaching sessions to help employees develop their communication skills and improve their confidence in public speaking.

This program would not only benefit our employees but would also have a positive impact on our organization as a whole. We would see improved productivity, more effective collaboration, and better customer satisfaction.

To make this program a reality, we would need to allocate funding from our budget. I estimate that we would require $90,000 a year to cover the costs of the training program, including the costs of hiring external trainers and renting venues.

I strongly believe that this investment would be worth it, as we would see a positive return on investment in the form of increased employee performance and improved organizational outcomes. I would be happy to provide more details on the program and the estimated costs if you would like.

Thank you for considering the suggestions.

Sincerely,

Monica Wilson

From: CEO

To: All Employees

Subject: Public Speaking and CommunicationSkills Training Course

We are excited to offer a training course on Public Speaking and Communication Skills to all full-time employees. Part-time employees and interns are also welcome to attend the course by paying half the price.

Don't miss this opportunity to enhance your communication skills and boost your confidence. Seats are limited, so please register early to secure your spot.

Venue: Conference Room, 2nd Floor, East Wing.

Date：April 1st to April 30 ^th .

Lecturer: Jennifer Williams

With years of experience as a professional public speaker, she has delivered hundreds of speeches, presentations, and lectures on various topics to audiences of all sizes.

Guest Lecturer: Michelle Kochhar

She has a deep understanding of the art of effective communication and have helped countless individuals hone their public speaking skills.

Course Level: Intermediate to Upper Intermediate.

Course Structure:

Week 1: Introduction to Public Speaking and Communication Skills

● Course overview and expectations

● Understanding the role of communication in various contexts

● Managing Nervousness and Anxiety

Week 2: Developing Clear and Persuasive Messages

● Identifying and analyzing audience needs and expectations

● Developing a clear and concise message

● Utilizing effective organization techniques

Week 3: Using Visual Aids

● Understanding the role of visual aids in presentations

● Selecting and designing effective visual aids

● Incorporating visual aids into presentations

Week 4: Collaborative Group Presentations

● Collaborating with a group to develop a presentation

● Identifying and utilizing group member strengths

● Providing and receiving constructive feedback

【題組】180. What is true about the course in the memo?
(A)The course is free for all staff members and interns.
(B) The course will last for four months.
(C) The course will be held at a stadium near the company.
(D)The course will have two trainers.

25(　).

Part 6 Text Completion

Questions 131~134 refer to the following summary.

The BBC Worklife article explores the meaning of work-life balance in a world __131__ remote and hybrid work is becoming increasingly prevalent. The article examines the importance of setting __132__ between work and personal time, the benefits and challenges of remote work, and the potential for technology to both help and hinder work-life balance. __133__ , the article discusses the need for employers to recognize the changing nature of work and to offer flexibility and support to their employees in achieving work-life balance. Ultimately, the article suggests that work-life balance is not a one-size-fits-all concept and __134__ individuals must find what works best for them in their unique circumstances.

【題組】134.
(A) which
(B) that
(C) it
(D) theirs