Questions 176-180 refer to the following invoice and email.
Invoice

KOL Office and Computer Equipment Supplier
21 Paynters Pocket Ave, Palmwoods QLD 4515
Phone: 61403536378
Email: paul@koloffice.com

Invoice No: CEV-2021-766001
Date: June 2, 2021

Bill To:
VERY Frozen Foods Company
Head Office
22 Forest View Way, Little Mountain QLD 4551


Please remit payment to the following account:

Bank: Sue Sun Bank
Account Name: KOL Office and Computer Equipment Supplier
Account Number: 85667890

Terms and Conditions:
Payment is due within 7 days of the invoice date. Late payments may be subject to a 3% monthly interest charge. Please reference the invoice number when making the payment. If you have any questions or concerns regarding this invoice, please contact us at the provided phone number or email address.

Thank you.

Sincerely,

Paul Carl
KOL Office and Computer Equipment Supplier
__________________________________
Subject: Issues of Invoice No. CEV-2021-766001

Dear Paul Carl,

I am writing on behalf of VERY Frozen Foods Company regarding Invoice No.CEV-2021-766001, dated June 2, 2021. We have recently received the shipment from KOL Office and Computer Equipment Supplier, and unfortunately, we have identified two issues that require immediate attention and resolution.

Firstly, upon unpacking the items, we discovered that both Conference Tables included in the order have sustained significant damages during transit. The tables have deep scratches and broken edges, rendering them unusable for our office space. As per our agreement and the standard industry practice, we kindly request a replacement of the damaged Conference Tables at the earliest convenience. To ensure a smooth resolution, we would appreciate if you could arrange for the pickup of the damaged tables and deliver the replacements to our address at 22 Forest View Way, Little Mountain QLD 4551.

Secondly, we noticed an error in the unit price listed for the Laser Printers. The invoice indicates a unit price of $300, while our agreement with KOL Office and Computer Equipment Supplier specified a price of $250 per unit. This discrepancy amounts to an overcharge of $200 for the four Laser Printers. We kindly request that you adjust the unit price accordingly and issue a credit note or refund for the difference.

To facilitate the resolution process, we kindly request your prompt attention to these matters. Please provide us with a confirmation of the replacement of the Conference Tables and the adjustment of the unit price for the Laser Printers within the next five business days. Additionally, we request that any necessary arrangements for the return of the damaged tables and the processing of the refund or credit note be made as soon as possible.

Thank you for your attention to this matter, and we look forward to your swift response.

Sincerely,

Victor Lee
CFO, VERY Frozen Foods Company
22 Forest View Way, Little Mountain QLD 4551 

Questions 186-190 refer to the following table, social media post, and travelogue.


Explore the undiscovered treasures of #NewZealand. Immerse yourself in the mystic beauty of the Waitomo Caves or brave the wilderness with an adventure-packed hike at Mount Cook .

Book in the next 48 hours and receive a 20% discount on travel packages ! Experience the magic and mystery of these hidden gems while saving some .

Don't miss out! Embark on an unforgettable journey to the heart of NZ.

#NZMustDo #TravelDeal
___________________________________
Travelogue

The excitement in the air was palpable as we embarked on our first adventure as a married couple in beautiful New Zealand. Our first stop was the enigmatic Waitomo Caves. The guide led us through darkened passages, their roofs twinkling like a star-lit sky, thanks to the glowworms. We held hands, whispering sweet nothings, marveling at this underground wonder.

Our next stop was Mount Cook. The hike was challenging yet rewarding, the pristine landscapes taking our breath away. We stood together at the summit, the majestic peaks serving as the perfect backdrop to our shared laughter and wide-eyed wonder. The first day of our honeymoon had everything - adventure, intimacy, and the start of countless memories. New Zealand, you have our hearts!
#HoneymoonAdventure #NZLoveStory

Questions 191-195 refer to the following menu, order receipt, and review.
Judy's Deli Menu
Welcome to Judy's Deli, conveniently located right across from No. 1 Exit of the MRT station,offering a selection of sushi, soup, and meat dishes.

Additional Offers:
● Takeout orders: Enjoy an 8% discount on all items excluding Deluxe Sushi Combo.
We hope you enjoy your meal at Judy's Deli.
___________________________________
Judy's Deli Dine-in Order Receipt
Date: August 10, 2020
Order No. 99181
Order Details:


Thank you for choosing Judy's Deli. We hope you enjoy your meal.
___________________________________
Title: Fantastic Food, But an Error in the Bill
Review:

I recently dined at Judy's Deli and must say that the food was absolutely fantastic. The Deluxe Sushi Combo was a culinary delight that left me craving for more. The ambiance was cozy, and the service was prompt and friendly.

However, there was a minor hiccup in the billing process. Despite dining in the deli, the 8% takeout discount was mistakenly applied to my bill. While it's understandable that mistakes can happen, it's worth mentioning because it did impact the final price.

Nevertheless, the overall dining experience was still worth the price. The quality of the food,the pleasant atmosphere, and the attentive service made it a memorable evening. I would return to Judy's Deli for their dishes, hoping that such billing errors can be avoided in the future.
Rating: