Article 2 (Source: Food Research International, 2017 99(1):58-71)
During the last century, industrialized countries have overcome lack of food
security with the key contribution of agrifood industrialization. Food processing has
played a crucial role as it allowed extending the shelf life of food products, reduced
food losses and waste, as well as improved nutrient availability and optimization.
However, day-to-day consumer perception focuses on other aspects than these
achievements. In modern societies, the increasingly globalized markets and greater
processing in the food chain has contributed to a perceived distance and knowledge gap
between people and food manufacturers (e.g. how food is produced, where is it
produced, etc.).
For instance, food contamination accidents have affected Europe in the last
decades, such as BSE and dioxin. Consu umers are concerned about the heavy use of
pesticides in the conventional and intensive agricultural practices, the use of artificial
ingredients, additives or colourants such as E133, and the adoption of controversial
food technologies like GMOs. This has prompted consumers to become skeptical or
worried about adverse health effects entailed in this food system. Moreover, the
growing public concemn about the contribution of the food system to climate change
and its overall negative effects on sustainability have led const
environmental and social consequences of food production.
The trends of healthiness and sustainability have triggered consumers into
considering which components are used in the food products that they cat in everyday
life. A new trend in food products has emerged, which is often summarized under the
umbrella of the so-called "clean labe!" and has been taken up by a multitude of food
industry stakeholders. The term clean label itsclf appeared for the first time during the
1980s when consumers started to avoid the E-numbers listed on food labels becausc
they were allegedly associated with negative health effects. The food industry has
started to respond to the increasing consumer demand of such clean label products by
supplying food products that are perceived as 'cleaner'. For example, in
2010 Heinz tomato ketchup was reformulated to remove high fructose com syrup from
the ingredient list and was renamed as Simply Heinz.
To date there is no an established, objective and common definition of what a clean
label is, but rather several definitions or interpretations, often provided by market trend
reports but not backed up by consu umer behavior re earch or theory. Ingredion (2014)
recommends to consu mers that "a 'clcan label' positioned on the pack means the
can be positioned as 'natural', 'organic' andor free from
additives/preservatives'" Edwards (2013) defines a clean label "by being produced free
of chemicals' additives, having easy-to-understand ingredicnt lists, and being produced
by use of traditional techniques with limited processing"' One of the key questions is
which ingredients may be part of a clean label, or, more importantly, which ingredicnts
define a clean label product by their absence. Busken (2013) proposes that the answer
to this depends on the consumer perception of an ingredient.
With regard to the clean label trend, we argue that hints about the item being a
clean label food are used as such cues. We argue that their casy usage and inference to
desirable, but unobservable characteristics explains the popularity of clean label.
Typically, consu umers might use cues found on the front of the package (FOP) such as
visuals indicating naturalness, organic certification logos, or free-from claims of
producers, thus, these products might be perceived as clean labcl. However, we argue
that not only peripheral processing is expected to play a role for clean label, but also
central processing. In some cases consumers might proceed to access information on
the back of the pack (BOP) in store or, even more likely, at home. There is a greater
likelihood that consumers who are engaging in this effort are characterized by greater
involvement and thus motivation to process, or that the situation at home provides better
opportunity to look at infornation and engage with it, thus, identifying the product as
clean labei. Therefore, central, more in-depth and conscious information processing
will occur more likely at home. Consumers might then look at the ingredient
information or nutrition facts more closely, and inspect and assess whether or not they
think the product is a clean label food in their opinion. However, given that consumers
might not find this easy to assess, they might nevertheless rely on heuristics, such as
the degree to which ingredient names sound chemical or are unknown, or the mere
length of the ingredient list. In addition to using this observable feature as a cue to a
product
desired quality, consumers might also favor products with understandable, short, known
and simple ingredient lists in order to reduce the cognitive effort needed in assessing
the product.
We suggest to define clean label, both in a broad sense, where consumers evaluate
the cleanliness of product by assumption and through inference looking at the front-of.
pack label and in a strict sense, where consumers evaluate the cleanliness of product by
inspection and through inference looking at the back-of-pack label. Results show that
while 'health' is a major consumer motive, a broad diversity of drivers influence the
clean label trend with particular relevance of intrinsic or extrinsic product
characteristics and socio-cultural factors. However, 'free from' artificial
additives/ingredients food products tend to differ from organic and natural products.
Food manufacturers should take the diversity of these drivers into account in
developing new products and communication about the latter. For policy makers, it is
important to work towards a more homogenous understanding and application of the
term of clean label and identify a uniform definition or regulation for 'free from'
artificial additives/ingredients food products, as well as work towards decreasing
consumer misconceptions.