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112年 - 新制多益閱讀測驗（雙篇三篇）第七回#117462

科目：新制多益閱讀(TOEIC Reading) | 年份：112年 | 選擇題數：25 | 申論題數：0

試卷資訊

所屬科目：新制多益閱讀(TOEIC Reading)

選擇題 (25)

176.Based on the post, which of the following prizes is not mentioned in the post? (A) A month's worth of free MRT passes. (B) A high-end wireless headphone, sponsored by ASUS. (C) A shopping voucher worth NT$2,000, sponsored by momo.com. (D) A luxury vacation package.
177.Which of the following statements accurately represents the prizes mentioned in the MRT Commuters Survey? (A) The first prize is a month's worth of free MRT passes, and the second prize is a high-end wireless headphones sponsored by ASUS. (B) The first prize is a high-end wireless headphones sponsored by ASUS, and the second prize is a shopping voucher worth NT$2,000 sponsored by momo.com. (C) The first prize is a month's worth of free MRT passes, and the third prize is a high-end wireless headphones sponsored by ASUS. (D) The first prize is a shopping voucher worth NT$2,000 sponsored by momo.com, and the second prize is a month's worth of free MRT passes.
178.Based on the survey results, which aspect had the highest percentage of passengers dissatisfied with their experience? (A) Comfort Level. (B) Timeliness and Punctuality. (C) Ticketing and Fare System. (D) Safety Measures.
179.Among the participants, which aspect had the highest average satisfaction rating? (A) Safety Measures. (B) Cleanliness and Hygiene. (C) Comfort Level. (D) Ticketing and Fare System.
180.Based on the survey results, which of the following statements is NOT accurate regarding passenger satisfaction levels? (A) The aspect with the lowest average satisfaction rating was ticketing and fare system. (B) The majority of passengers were satisfied with the safety measures implemented on the MRT. (C) The aspect with the highest average satisfaction rating was cleanliness and hygiene. (D) A significant percentage of passengers expressed dissatisfaction with the comfort level.
181.How did the customer service representative respond to the complaint about the bus driver's behavior? (A) Apologized and promised to investigate the issue. (B) Offered a refund for the bus fare. (C) Was dismissive and evasive. (D) Immediately reported the driver's behavior to a supervisor.
182.Which of the following incidents is NOT mentioned in the email as an example of the bus driver's unprofessional behavior? (A) Honking the horn excessively. (B) Yelling aggressively at an elderly woman. (C) Swearing under his breath at a passenger. (D) Driving recklessly to make up for lost time.
183.What is the primary concern of the letter writer about the bus driver's behavior and customer service? (A) The negative impact on the reputation of the Public Transport Authority. (B) The inconvenience caused to the passengers. (C) The lack of professionalism and disregard for passenger safety. (D) The potential legal consequences for the bus driver.
184.What steps does the Public Transport Authority promise to take to prevent similar incidents from happening in the future? (A) They will ignore any future complaints. (B) They will investigate any future complaints thoroughly. (C) They will prioritize employee conduct over passenger safety and well-being. (D) They will blame any future incidents on the passengers.
185.How might the Public Transport Authority's response differ if Mr. Johnson had not reported the driver's behavior? (A) They would have investigated the matter internally. (B) They would have fired the driver immediately. (C) They would have blamed Mr. Johnson for the incident. (D) They would not have taken any action.
186.What is King Cow looking for in potential marketing specialists? (A) Experienced and conservative individuals. (B) Fresh and innovative minds. (C) Senior marketing executives. (D) Tech-savvy social media influencers.
187.What is Vivian's suggestion for updating the restaurant atmosphere? (A) Adding more meat-based menu options. (B) Updating the lighting, furniture, and color scheme. (C) Reducing the size of the restaurant. (D) Closing the restaurant on weekends.
188.Why does Sue suggest introducing more plant-based and healthy menu options? (A) To increase expenses. (B) To appeal to older generations. (C) To reduce employee workload. (D) To appeal to younger generations who are more health-conscious and environmentally aware.
189.What is Paul's suggestion for making the healthy menu items more appealing? (A) Making them more expensive. (B) Reducing the quality of the ingredients. (C) Adding unique and creative twists to the menu items. (D) Making them less healthy.
190.Based on the menu, which team member's suggestion is most likely to have been implemented? (A) Vivian. (B) Sue. (C) Paul. (D) None of the above.
191.What does "cultural fit" refer to in the context of hiring new employees? (A) Finding someone with similar values and beliefs as the company. (B) Treating everyone fairly and giving them an equal chance to get the job. (C) Having a mix of people from different backgrounds and experiences. (D) Creating rules and programs to make everyone feel included.
192.What does it mean when a company receives awards or special recognition for including and respecting different people? (A) Finding someone with similar values and beliefs as the company. (B) Having a mix of people from different backgrounds and experiences. (C) Creating rules and programs to make everyone feel included. (D) They are doing a good job of including and respecting different people.
193.What is the best approach for a company to foster both cultural fit and diversity simultaneously? (A) Prioritizing hiring individuals with similar values and beliefs as the company while providing fair opportunities for all applicants. (B) Seeking individuals who can bring new perspectives and ideas to the company while valuing cultural fit. (C) Encouraging the inclusion and support of individuals with similar backgrounds through specialized programs and groups. (D) Ensuring a mix of people from different backgrounds and experiences while neglecting the concept of cultural fit.
194.Based on the summary, which of the following is NOT one of the key goals pursued by Joyful Travel Agency during their hiring efforts in 2020? (A) Promoting diversity and inclusion in the workforce. (B) Reducing employee turnover rates. (C) Maximizing profits and revenue growth. (D) Enhancing customer satisfaction and loyalty.
195.What does the 2020 report reveal about Joyful Travel Agency's hiring process in 2020? (A) It treated all applicants fairly and equally. (B) It focused on hiring candidates with the highest qualifications. (C) It exclusively targeted candidates from a specific cultural background. (D) It relied heavily on personal connections and recommendations.
196.What is the main goal of Toronto Tourism Success (TTS)? (A) To support businesses in the tourism industry. (B) To provide free advertising for local attractions. (C) To promote cultural events in Toronto. (D) To develop new technology for the tourism sector.
197.What does Toronto Tourism Success (TTS) offer to businesses in the tourism industry? (A) Discounted advertising rates in local newspapers. (B) Free travel vouchers for employees. (C) Tailored advice and unwavering support. (D) Exclusive access to city permits and licenses.
198.What does the Financial Aids Package offered by Toronto Tourism Success (TTS) include? (A) Free training courses and legal services. (B) Legal advice for businesses in the tourism industry. (C) Tax incentives for small businesses. (D) Funding options for marketing campaigns and infrastructure improvements.
199.What is the purpose of Oliver's email to Toronto Tourism Success (TTS)? (A) To inquire about sightseeing tours in Toronto. (B) To request a meeting regarding the tailored financial package. (C) To express gratitude for TTS's support in the local tourism industry. (D) To request advertising services for his gift shop.
200.Based on Oliver's email, which statement is NOT true about Polly Gift Shop? (A) Oliver is the owner of Polly Gift Shop. (B) Polly Gift Shop has five flagship stores in the Toronto area. (C) Oliver is interested in exploring the tailored financial package offered by TTS. (D) Polly Gift Shop specializes in selling handmade crafts.

申論題 (0)