39. What does the woman offer initially?
(A) A fifteen percent discount on paper.
(B) Delivery at no cost for large orders.
(C) A free printer maintenance service.
(D) An extension of the payment deadline.

Questions 38 through 40 refer to the following conversation.

Hello, this is James from Procurement. I'm calling about the contract renewal for our office supplies. We've been happy with your service, but a competitor offered us a 15% lower rate on paper products.We certainly value your business, James. While I can't match a 15% drop on everything, I can offer free shipping on all orders over $500.Ping costs have been a concern for us. If you can add a 5% discount on toner cartridges as well, I think I can convince my manager to renew.Can do that. I will draft the new agreement and send it over by the end of the day.