試題詳解

199. What does Anna expect from Blue Wave Travel in response to her email?
(A) Anna demands a full refund for the Summer Island travel package due to a lack of advertised services and compensation for the inconveniences she faced.
(B) Anna expects a discount on future travel packages as a token of appreciation for her feedback and experience.
(C) Anna wants an apology and a gift card for her troubles during the Summer Island travel package.
(D) Anna wants a free trip to another destination of her choice as compensation for the inconveniences she faced during the Summer Island travel package.