試題詳解

49. According to the passage, which of the following statements is true?
(A) Sanitization of returned goods is mandatory, especially for pricier electronics products.
(B) Much of retail stores’ annual profits and return on investment depends on online sales.
(C) To get a refund for damaged goods, the consumers have to go through a middleman.
(D) It is often costly for retailers to ask their customers to send the unwanted goods back.