研究所、轉學考(插大)、學士後-英文題庫下載題庫

        The intuitive system at Amazon Fresh and Amazon Go stores allows customers to simply pick up an item and leave without traditional checkout. This system, called “Just Walk Out,” uses sensors and artificial intelligence (AI) to calculate purchases, and customers are automatically billed. However, in April, reports claimed that the system did not use AI but relied __(21)__ 1,000 employees in India to manually verify nearly three-quarters of the transactions. Amazon quickly denied these reports, asserting that Indian employees only evaluated the system and that human reviewers were standard for ensuring accuracy in AI systems.

       This situation highlights a growing issue: companies making grand claims about using AI, a practice __(22)__ “AI washing,” akin to “greenwashing” in environmental claims. It’s essential to understand what AI truly means. Though lacking a precise definition, AI refers to computers learning and solving problems after __(23)__ training. One prominent type of AI is generative AI, which creates new contents like conversations, music scores, or pictures. 

       AI washing takes many forms. Some companies exaggerate their AI capabilities, while others merely incorporate AI chatbots into non-AI software. According to a tech investment fund company, only 10% of tech startups mentioned AI in their __(24)__ in 2022, but this rose to 25% in 2023 and is expected to exceed a third in 2024. Competition for funding drives companies to overstate their AI capabilities. Another tech investment firm found that 40% of companies claiming to be “AI-enabled” in 2019 did not actually use AI. The problem persists today, with companies buying “AI capabilities” but only adding chatbots to non-intelligent products.

        An expert highlighted that the lack of a unified definition of AI contributes to AI washing. This __(25)__ allows for inflated claims about AI, leading to overvalued technology and unmet expectations, eroding trust in genuine AI innovations. Regulators, such as the US Securities and Exchange Commission, are beginning to address this issue, charging firms for making false AI-related claims.