103年 - [無官方正解]103 國立嘉義大學_轉學生招生考試試題：管理學#145143

1. Expert systems are primarily used to help what kinds of decision makers? (A) experts (B) lower-level managers (C) senior managers (D)top managers

2. Mid-level managers in a country with high power distance are ________ than managers from a low power distance country. (A) more likely to disagree with their leaders' decisions (B) less likely to make risky decisions (C) less likely to make safe, conservative decisions (D)more likely to make risky decisions

3. Software programs that use a series of questions to aid humans in decision making are called ________. (A) group systems (B) support software (C) text reading software (D)expert systems

4. What advantages does videoconferencing provide for group decision making? (A) savings on travel and time (B) less minority domination (C) anonymous expression of opinions (D)less groupthink

5. A scientist cites two studies that show a positive effect for her drug and ignores five other studies that show a negative effect. Which error or bias is she committing? (A) anchoring effect (B) confirmation bias (C) hindsight (D)self-serving

6. SWOT analysis combines ________. (A) external and internal analyses (B) a company's mission with its goals (C) profit with productivity (D)a company's philosophy with its ethics

7. Informal planning is ________. (A) general and usually lacks continuity (B) more specific than formal planning (C) always performed at the lowest organizational level (D)performed exclusively by middle managers

8. Strategic plans address ________. (A) how a single goal is to be achieved (B) goals for a single branch of the organization (C) overall organizational goals (D)how overall goals are to be achieved

9. SWOT analysis identifies and analyzes an organization's ________. (A) strengths, weaknesses, opportunities, and threats (B) long-term goals (C) human resource assets (D)strategy for competing in the market

10. A ________ subcontracts part of a project to outside suppliers. (A) network organization (B) boundary organization (C) virtual organization (D)matrix structure

11. As the number of employees in an organization grows, structure tends to become more ________. (A) decentralized (B) informal (C) relaxed (D)bureaucratic

12. Eric, who is trained as an engineer, is now in a group with production workers and marketing specialists from different departments designing a new product that the company plans to offer. This situation could be described as a(n) ________. (A) collective assignment (B) alternative assignment (C) project assignment (D)advanced assignment

13. While ________ can reach the greatest number of applicants for a job, many of those candidates may be unqualified for the job itself. (A) a temporary help service (B) an internal search (C) advertising (D)school placement

14. In an assessment center, an applicant for an engineering job might ________. (A) be given an engineering problem to solve (B) be interviewed by fellow employees (C) take technical written tests (D)be interviewed by her prospective boss

15. An actor on stage getting "up" for a performance is an example of which of the following? (A) a negative aspect of stress (B) both a positive and a negative aspect of stress (C) a positive aspect of stress (D)a condition not related to stress

16. A head baseball coach who tries to coach every phase of the team offense, defense, and special teams rather than delegate authority is likely to suffer from ________. (A) role conflict (B) role overload (C) interpersonal demand (D)task demand

17. The ________ blends the nominal group technique with sophisticated computer technology. (A) personal meeting (B) virtual meeting (C) preliminary meeting (D)electronic meeting

18. The ________ strategy occupies the level below the corporate strategy. (A) functional (B) performance (C) business unit (D)competitive

19. All of the following are necessary for successful team structure EXCEPT ________. (A) team members with cross-functional skills (B) a fair and well-run team-based pay plan (C) well-trained team members (D)team members with years of management experience

20. Which of the following is NOT a reason that managers put a lot of importance into developing a good compensation system? (A) to avoid breaking the law (B) a sense of fairness (C) to retain talented employees (D)to attract talented employees

21. Organization development can be viewed as an attempt to change an organization's ________. (A) structure (B) financial goals (C) status (D)culture

22. According to the decision-making process, the first step Sondra should take is to ________. (A) identify the problem (B) identify decision criteria (C) evaluate her decision's effectiveness (D)analyze alternative solutions

23. Most successful companies find that ________ a competitive advantage is almost as difficult as developing a competitive advantage. (A) sustaining (B) modifying (C) assessing (D)eliminating

24. All of the following are characteristics of a highly formalized organization EXCEPT ________. (A) a standardized way of doing things (B) minimum number of rules (C) little discretion for employees (D)explicit job descriptions

25. The difference between firing and layoffs is that ________. (A) layoffs are not permanent (B) firing is not voluntary (C) layoffs are permanent (D)firing is not permanent

26. 以下何者不是工作特性模型(JCM)的五種主要工作特性之一？ (A)技術多樣性 (B)任務重要性 (C)任務結構性 (D)自主性

27. 以下何者並非管理者常用的衝突激發手段？ (A)將衝突合法化 (B)透過政府的安排 (C)引進外來者 (D)利用魔鬼辯證

28. 以下何者不是有效領導的影響因素？ (A)領導者本身的行為 (B)追隨者的行為 (C)務實的目標 (D)情境因素

29. 造成認知障礙中，僅依有限的資訊獲得對一個人的摡括印象與認知是什麼？ (A)月暈效果 (B)適應性理論 (C)對比效果 (D)投射

30. 選擇衝突管理風格中，代表利益的取捨，雙方各退一步以換取利益，是屬於何種風格？ (A)競爭型 (B)妥協型 (C)迴避型 (D)遷就型

31. 有效能的談判過程中，除了準備及規劃、結束並執行外，尚包括那些？ (A)設定談判的基本規則 (B)澄清與辯護 (C)協商與問題解決 (D)以上皆是

32. 控制系統應該強調： (A)對結果的控制 (B)對過程的控制 (C)對兩者都應該控制 (D)對兩者都不需控制

33. 控制的流程中，何者是最常見的控制方式，其依賴回饋的產生來進行控制？ (A)事前控制 (B)事中控制 (C)事後控制 (D)自動控制

34. 人在面對許許多多的資訊時，會挑選自己願意接受的訊息，是哪一種謬誤： (A)過於保守 (B)選擇性知覺 (C)歧視(discrimination) (D)認知失調

35. 以下敘述何者錯誤？ (A)民主參與型態下，決策是真正由群體所共同做成 (B)研究發現，處於專制型態領導者的成員，比起民主與放任型態，績效指標是表現較差的 (C)放任型態領導者的主要職責在於，提供必要的資料與回答相關問題 (D)在權威式領導下，所有政策均由領導者決定

36. 下列何者不是轉換型領導者的特色之一？ (A)領導者激勵其部屬超越自己的利益而以組織利益為重 (B)領導者透過清楚的角色界定和任務需求，來指引或激勵部屬 (C)領導者協助員工以新觀點來看待舊問題 (D)領導者激發、喚起及鼓勵部屬投入額外的努力

37. 有關Maslow的需要層級理論的敘述，以下何者為非？ (A)當較低層級的需要獲得完全的滿足之後，較高層級的需要才會出現 (B)人們因為有需要，所以若能滿足該項需要，則人們會受到激勵作用 (C)生理的需要是指像食物、飲水、居住、性滿足等方面的需要 (D)自我實現的需要是人類最高層級的需要

38. 以下何者是雙因子理論中的激勵因子？ (A)地位 (B)個人生活 (C)工資 (D)成就

39. 以下何者不是ERG理論中的三種需求之一？ (A)生存需求 (B)關係需求 (C)權力需求 (D)成長需求

40. 有關目標設定理論，以下敘述何者為非？ (A)奇怪的目標會增進績效 (B)困難的目標若被接受，會比簡單的目標有較佳的績效 (C)當任務較困難時，讓員工參與目標設定比指派目標給他們要好得多 (D)目標設定理論適用於那些接受目標委派的人

41. 「行銷經理對生產經理進行溝通」，請問這是屬於？ (A)下行溝通 (B)上行溝通 (C)斜向溝通 (D)平行溝通

42. 有關Hersey-Blanchard 情境領導理論的敘述，何者為真？ (A)其中的情境是指成熟度，成熟度是指人們(部屬)有能力也有權力去完成一件明確任務的程度 (B)告知型的領導是指領導者定義工作角色，並告知人們要如何做，適用於部屬成熟度低時 (C)授權型的領導是指領導者提供很少的指導和協助，適用於部屬成熟度中度時 (D)參與型的領導是採取低關係導向與高任務導向的領導方式

43. 認為「個人常會衡量自己的投入和所獲得的報酬是否維持平衡，不但衡量自己的情況，也會進行社會比較，…」，此一理論是： (A)Z理論 (B)公平理論 (C)期望理論 (D)羅賓斯的整合激勵模型

44. 克服人際溝通障礙的方法中，以下何者為非？ (A)利用回饋 (B)主動傾聽 (C)少用非言語的暗示 (D)控制情緒

45. 學生上課時藉由低著頭避免被老師指定回答問題，請問這是何種強化行為？ (A)正增強 (B)負增強 (C)懲罰 (D)削弱

46. 以下敘述何者為非？ (A)X理論假設個人是由較低層級的需求所支配 (B)Y理論假設個人是由較高層級的需求所支配 (C)影響目標設定理論的權變因素之一是組織文化 (D)增強理論認為個人的行為是其結果的函數

47. 有關David McClelland三需要理論的敘述，何者為真？ (A)其中一個需要是生存的需要 (B)高成就需要的人避免承擔自認非常困難或非常簡單的任務 (C)高成就需要的人未必是個好經理，特別是在小型組織裡 (D)最佳經理人是高權力需要與高歸屬感需要的人

48. 布萊克及摩頓的管理方格理論，認為領導型態應朝何方向發展？ (A)(9,9)型 (B)(5,5)型 (C)(9,1)型 (D)(1,1)型

49. 有關於費德勒的領導情境理論中所提到的三種情境，以下何者為非？ (A)部屬之間的互動情況 (B)領導者的職位權力 (C)部屬的任務結構 (D)領導者與部屬的關係

50. 「主張有效的領導者應該幫助人們從不成熟或依賴狀態轉變到成熟狀態，…」，此一理論是？ (A)需求成就理論 (B)公平理論 (C)情感事件理論 (D)成熟理論