105年 - 105 高等考試_三級_觀光行政（選試觀光英文）：觀光英語#54362

科目：觀光英語 | 年份：105年 | 選擇題數：0 | 申論題數：12

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所屬科目：觀光英語

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申論題 (12)

⑴on-board catering

⑵niche tourism

⑶incentive travel

⑷hotel inspection

⑴Please name five different outdoor activities for leisure.

⑵Please name five different kinds of hotel facilities and services.

⑶Please name five different types of art for display in a museum.

⑷Please name five different geographical features for sightseeing.

⑴飲食是臺灣的重要文化之ㄧ，臺灣人常以「你吃飽了沒？」來問候對方。在臺灣各地有不少的餐館，在路邊或是夜市更有難以數計的食堂與各式各樣的攤販，提供多樣化的餐點以豐富臺灣的美食文化。

⑵In recent years, Mazu Island has been one of the most popular tourist attractions in Taiwan because hundreds of visitors have flooded into the island to capture a stunning view of the beauty of the glowing sea sparkle, also known as the blue tear which usually appears in April and May each year. This rare and magnificent sight can especially be seen along the coast in many parts of the island group.

⑴Kenting National Park is a well-known summer resort in Taiwan because of its tropical climate with beaches and sunshine. It is a great place for people to enjoy water activities during the summer. Now imagine yourself as a tour operator and write a brochure for your company, describing the contents of your package for a summer holiday in Kenting.

⑵A customer wrote a letter to your company, complaining about the unpleasant stay she has had in the resort you recommended to her. She was in particular furious about the standard of hygiene and service in the restaurant as two of her family members have had stomach complaints after dining in the restaurant and have been sent to the hospital for treatment. Because of this accident, she has also found the staff in the restaurant very rude and unhelpful. Now imagine yourself as a manager of the company and write a letter of apology to this customer, telling her about your response to her complaint, including how your company will handle this situation and offer some kind of compensation if necessary.