12. John’s boss is going to________________ him from his position as assistant manager to a new position as manager.
(A) promote
(B) discover
(C) retain
(D) punish

8. Final exams put a lot of ________________on students. They have to study very hard. (A) permission (B) pressure (C) preparation (D) effort

9. Mrs. Lin likes to________________ about her husband all the time. It seems that she cannot find anything good about him. (A) compliment (B) compete (C) consider (D) complain

10. A ________________work schedule is an alternative to the traditional 9 to 5 workday, and it allows employees to choose their time of arrival and departure. (A) fixed (B) busy (C) flexible (D) similar

11. This essay is clearly not ________________. It is only 100 words but the required length is 300 words. (A) confusing (B) satisfactory (C) doubtful (D) confident

13. On construction sites, workers should________________the rules and wear helmets at all times for their own safety. (A) avoid (B) transfer (C) observe (D) influence

14. One week is not long enough for us to finish the work. Can you ________________the deadline by three more days? (A) expand (B) extend (C) shorten (D) complete

15. The books in the library cover a wide variety of topics that________________ from language to science. (A) range (B) consist (C) collect (D) refer

16. Sue: Formosa Shoppingline, good morning. Client: Could I speak to Mr. Chen, please? Sue: I’m sorry. Mr. Chen isn’t in.________________ Client: I am Chris Woods from Kent’s Company. (A) Do you know where he is? (B) How do you do? (C) Who’s calling, please? (D) What’s going on?

17. Fred: Excuse me. I’m looking for the train station. Could you tell me how to get there? Sue: ________________You can’t miss it. Fred: Thank you very much. (A) Go straight down for two more blocks. (B) The train leaves in five minutes. (C) Where are you heading? (D) What a large station it is!

18. Customer: I bought this shirt from your store yesterday for my husband. But it’s too small for him. Can I change it for size XL? Salesclerk: Sure. … Oh, I’m sorry. We just run out of stock for blue XL.________________ Customer: What do you have? Salesclerk: Wait a minute, please. I’ll show you the white and the yellow ones. (A) Would you like to pay by cash? (B) Would you like to have a discount? (C) Would you like to try it on now? (D) Would you like to look at other colors?