186.Based on the IVY Gym Workout Plans, which of the following benefits is NOT included in the Ivy Flex Package?
(A)Unlimited access to gym facilities and equipment.
(B)10% discount on all group fitness classes.
(C)60-hour personalized workout programs designed by certified trainers.
(D)Complimentary fitness assessment and goal-setting session.

182.Among the possible training courses mentioned in the email, which one is NOT explicitly stated as a way to enhance new employees' skills? (A)Leadership development to foster effective decision-making and team management. (B)Digital marketing strategies to improve online brand presence and customer reach. (C)Customer service excellence to ensure customer satisfaction and loyalty. (D)Financial management skills to strengthen the organization's fiscal responsibility.

183.How can the proposed initiative mentioned in the email positively impact Global Grand Hotel? (A)By attracting ambitious young professionals seeking growth opportunities and positioning the hotel as an employer of choice. (B)By reducing employee turnover and improving performance, leading to cost savings for the hotel. (C)By equipping employees with valuable skills and knowledge, ensuring the hotel remains competitive. (D)By prioritizing work-life balance over continuous skill development for the younger workforce.

184.According to Peter's review, how has the company's initiative impacted his professional growth? (A)It has given him a flexible work schedule for better work-life balance. (B)It has provided him with valuable training courses to enhance his skills. (C)It has improved his leadership abilities and digital marketing expertise. (D)It has helped him feel valued and motivated as an employee.

185.Based on Peter's review, what does the company's commitment to employee empowerment and growth indicate? (A)The company primarily focuses on customer service excellence. (B)The company offers flexible work hours to promote work-life balance. (C)The company understands the importance of staying competitive in a fast-paced industry. (D)The company is known for its luxurious amenities and facilities.

187.Based on the IVY Gym Workout Plans, which benefit is included in both the Ivy Flex Package and Ivy Elite Package? (A)Unlimited access to gym facilities and equipment. (B)10% discount on all group fitness classes. (C)Complimentary body composition analysis and fitness assessments. (D)Access to the Ivy Elite Lounge with complimentary beverages.

188.Which of the following statements best summarizes the conclusion of the conversation between Tim and Emily? (A)Emily decides to go for the Ivy Elite Annual Membership after considering the benefits and long-term savings. (B)Emily chooses the Ivy Flex Package as it better aligns with her financial situation and provides flexibility. (C)Tim advises Emily to carefully consider her options and take her time before making a decision. (D)Tim emphasizes the importance of investing in one's health and assures Emily of their support throughout her fitness journey.

189.According to Emily’s comment, what aspect of IVY Gym's service did Emily appreciate? (A)Affordable options for university students. (B)Impressive facilities and services. (C)Respect for customer's budget constraints. (D)Empathy and understanding from the sales representative.

190.What was Emily's main concern regarding her interaction with the sales representative? (A)Lack of empathy and understanding. (B)Lack of affordable options. (C)Inadequate facilities and services. (D)Pushy sales tactics.

191.How much would the total cost be if the Cleaning Kit was not provided as a complimentary gift? (A)$700. (B)$750. (C)$760. (D)$730.

192.Based on the quantities and unit prices provided in the letter, what would be the total cost of the items if 10 Photoconductor Drums were purchased instead of 2? (A)$1370. (B)$920. (C)$1130. (D)$880.