32. What problem is the man having?
(A) He cannot find a client's phone number.
(B) He missed an important client meeting.
(C) He is unable to log into a software system.
(D) His computer has a broken screen.

Questions 32 through 34 refer to the following conversation.
I'm having trouble accessing the new customer relationship management software. I keep getting an error message saying my credentials are invalid.Did you miss the e-mail from it yesterday? They're migrating the server data so the system is down for maintenance until noon today. I must have overlooked that I have a client call in 30 minutes and I need to review their account history.Can you pull up a read only version of the data from the backup drive for you? It won't let you make changes, but you can see the history.

第 32 至 34 題參考以下對話。

我無法存取新的客戶關係管理軟體。我一直收到錯誤提示，說我的憑證無效。您昨天錯過郵件了嗎？他們正在遷移伺服器數據，所以系統維護到今天中午。我可能忽略了郵件，我 30 分鐘後有客戶電話，需要查看他們的帳戶歷史記錄。您能從備份磁碟機中調出唯讀版本的資料嗎？雖然不能修改，但可以查看歷史記錄。