AI technology is rapidly becoming a competitive advantage for many organizations. Through artificial intelligence, businesses can accomplish more work in less time, create a “personalized customer experience”, and predict company performance, thereby increasing company profits. However, AI is still a new and extremely complex technology. To fully realize the potential of AI, you need to have the expertise to build and manage AI and large-scale “AI solutions”. Businesses must choose the right tools, implement appropriate processes, and adopt suitable management strategies to ensure the successful application of AI.